Job description

The Role

At Carson City Hyundai, our Front Line Ambassadors consistently delivers on an incredible educational, immersive, and exciting experience to all our current and future clients as well as create a memorable experience for our clients on delivery day. They constitute Carson City Hyundai’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy.

As a Front Line Ambassadors , you will support guests from the moment they walk into our showrooms to learn about Hyundai through to their delivery day experience. We have created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying and delivery experience.

To succeed at Carson City Hyundai, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional guest experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.

Responsibilities

· Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome

· Excite, engage and educate prospective clients and current owners through calls, emails or text and outbound events to educate them about Hyundai's product offering and answering questions

· Help Carson City Hyundai maintain a healthy pipeline by collecting client contact information and scheduling and copiloting Demonstration Drives for individuals who exhibit purchase intent or potential

· Actively contribute to the achievement of monthly targets by achieving and exceeding goals

· Effectively present, educate and support the delivery and installation of the entire Hyundai eco-system

· Provide the highest level of client service from education to installation, as well as continued support throughout ownership

· Prepare, stage, and charge client vehicles in advance of their scheduled delivery appointment

· Educate new owners by conducting a comprehensive vehicle orientation, tailored to the individual client's needs and comfort level

· Confirm/validate client documents

· Follow-up after delivery

· Perform additional responsibilities as assigned to meet business needs

Requirements

· Customer service experience required

· Positive, enthusiastic and passionate about the changes in the personal transportation industry

· Ability to understand and convey business issues and technical concepts

· Strong sense of team mentality and reliability

· Strong communication skills and attention to detail

· Demonstrate a mastery of all Hyundai products and services. Keep up with trends and local incentives

· Ability to work evening hours, weekends and holidays in a retail environment

· All candidates must be able to successfully pass a pre-employment background check

· Legal right to work in the United States

· Must be at least 18 years of age

· Must have and maintain a valid driver’s license and an acceptable and safe driving record

Job Type: Full-time

Pay: $4,000.00 - $5,000.00 per month

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Commission pay
• Signing bonus

Ability to commute/relocate:

• Carson City, NV 89701: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Automotive Sales: 1 year (Required)

Work Location: In person

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