Job description

Busy, dental office is looking for a front office desk receptionist. Candidate must be fluent in both English and Spanish. Candidate will be spending time between our Whittier and West Covina offices

Aptitudes & Requirements

Minimum required proven experience in a similar dental office: 2 years

Professionalism, a positive attitude, and flexibility

Good learning skills

Organizational skills

Being paced and detail oriented.

Good phone, communication, and people skills.

Empathy and warmth.

Functions:

· Answering phones

· Welcoming patients into the office and guiding them out when procedures are done

· Scheduling patients – Scheduling is a major vital task.

· Appointments confirmation

· Recalling patients for check-ups

· Tracking every patient’s journey

· Verifying payments and consent forms daily

· Ability to explain treatments on the phone or in person when/if needed

· In exceptional situations, helping with sterilization/turning around ops might be needed

Experience:

• Customer service: 2 years (Preferred)
• dental terminology: 1 year (Required)

Work Location: In person- Whittier and Covina

Job Types: Full-time, Part-time

Pay: $15.00 - $22.00 per hour

Benefits:

• Paid time off

Healthcare setting:

• Dental office

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Whittier, CA: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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