Job description

Do you have a natural ability to make people feel welcome and cared for? Medical Day Spa is looking for a hard-working, energetic employee who is passionate about delivering excellent customer service.

Medical Day Spa of Chapel Hill provides a serious medical approach to skin care in our luxurious facility located in Southern Village, Chapel Hill. Our mission is to deliver exceptional 5-star service at every visit for those seeking goal-oriented skin care. If you are looking for a way to combine your administrative skills with your passion for skin care, Medical Day Spa of Chapel Hill wants to meet you!

This position requires exceptional customer service skills, quick thinking, and the ability to work as team. The ideal candidate is enthusiastic and engaging, and demonstrates an ability to connect with people on both sides of the counter.

Duties include:

• Interacting appropriately with patients and record information while greeting, checking-in, checking-out or scheduling appointments for patients.
• Utilizing computer programs to add new patients, check patients in and out, print out relevant forms for processing, and schedule appointments.
• Handling incoming calls, taking detailed and accurate messages, and ensuring messages are directed to the appropriate individual.
• Clearly communicating information to our patients, customers, and staff.
• Updating patient EMR as needed.
• Helping to organize and maintain office common areas.
• Maintaining supply inventory and alerting manager when supply is low.
• Aiding patients and staff as needed.

Medical Day Spa of Chapel Hill offers a competitive compensation package with benefits, including health insurance, life insurance, paid holiday and paid time off.

Qualifications:

• Previous front desk or administrative experience preferred
• Experience with EMR or CRM systems a plus
• Excellent speaking and communication skills
• Organized, detail oriented and ability to multi-task
• Professional appearance and demeaner

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Chapel Hill, NC 27516: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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