Description

Summary:

The Fraud Investigation Manager role within the Fraud Investigations Departments at Huntington National Bank is responsible for managing through Team Leads the daily activities for a functional area comprised of exempt and non-exempt employees. The Manager is also responsible for filing accurate, complete, and timely Suspicious Activity Reports (SARs), identifying and escalating fraud trends, mitigating losses to the bank, communicating, and assisting law enforcement. Types of case investigations conducted include Check, Electronic, Vulnerable Adult and Identity Theft Fraud. The Manager role functions as a Subject Matter Expert (SME) for a designated fraud type reporting to the Senior Fraud Investigations Manager.

Duties and Responsibilities:

• Manages through Team Leads

• Ensures designated SME team is adequately staffed and appropriately trained

• Reviews and recommends new methods and procedures to make the area more efficient

• Prepares, maintains and/or monitors SAR reports in compliance with corporate and regulatory requirements

• Ensures quality of service level is maintained

• Responsible for assisting/coaching Team Leads, Fraud Investigators and Senior Fraud Investigators with case investigation, SAR questions and department procedures

• Training new colleagues/build relationships with key business partners

• Investigate referrals of suspicious activity related to potential external fraud and financial crimes

• Understand all types of financial transactions and related rules and statues

• Utilize multiple bank systems to assist with analysis of suspicious activity

• Responsible for timely and complete documentation of investigative activity in the designated case management system, the collection and compilation of relevant evidence to support the case, and the filing of well-constructed, complete, and accurate Suspicious Activity Reports (SARs) on applicable cases.

• Act as a liaison to local, state, and federal law enforcement on matters relating to fraudulent, illegal activity.

• Work with internal and external partners to identify and communicate organized crime or fraud trends.

• Maintain subject matter expertise and ensure work completed adheres to applicable regulations, policies, and procedures

• Understand all types of financial transactions and related rules and statutes

• Evaluate and conduct Loss and Risk Mitigation efforts

• Communicates significant issues to senior management and makes recommendations when weaknesses are identified

• Other duties as assigned

Basic Qualifications:

• High School Diploma

• 4 years’ experience in investigations that includes work with financial crimes related to Check Fraud, Electronic Fraud, Elder Financial Exploitation and/or Identity Theft

• Minimum of 5 years of professional experience working in fraud, compliance, or risk environment financial investigations

• Minimum of 2 years of experience in direct SAR filing

• Minimum of 2 years of leadership/management experience

Preferred Qualifications:

• Bachelor’s Degree (Business, Criminal Justice, Legal, or Communications preferred)

• Certified Fraud Examiner (CFE), Certified Forensic Investigator (CFI), Certified Anti-Money Laundering Specialist (CAMS), Certified Financial Crimes Specialist (CFCI)

• Experience with ActOne, Lexis Nexis, OneNote, Excel, Word

• Comprehensive knowledge of banking regulations and Suspicious Activity Reporting requirements

• Strong proficiency with various Microsoft Office programs including Excel

• Strong written and verbal communication skills

• Strong organizational and time management skills

• Ability to multitask, maintain variable workloads and follow established timeframes

• Demonstrated track record of independent work, appropriate decision making and strong problem-solving skills

• Demonstrated ability to build positive relationships with peers and key business partners

• Strong mentoring and coaching skills

• Expert in designated SME

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Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Workplace Type:

Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position