Fraud Analyst

Full Time
Phoenix, AZ 85027
$53,000 - $67,000 a year
Posted
Job description

Our associates enjoy a one-of-a-kind culture with a rich benefits package that includes:


  • Generous paid time off: 11 paid holidays, 2 floating holidays, 6 personal days, 10 vacation days, plus sick time
  • Low-cost Medical, Dental & Vision plans – as low as $5 per pay period
  • Paid childcare assistance (up to $96 per pay period)
  • Award-winning 401(k) 5% discretionary match - fully vested from day 1
  • 100% Gym fee reimbursement up to $75/month
  • 100% Tuition Reimbursement Up to $5,250
  • $1200/yr student loan repayment
  • Plus a great schedule with NO WEEKENDS!
  • Target hiring range $53K - $67K (Depending on experience and prior to any incentives this position is eligible for)


Our ideal candidate

The Fraud Analyst is responsible for identifying and handling suspicious and problematic account activities while providing consultation and operational direction through professional reports. Core responsibilities include monitoring account activity, performing transactional analysis, preparing reports with recommendations to reduce fraud and transaction risk, and investigating cases of external fraud including but not limited to identity theft, card fraud, fraudulent checks, and various loan related fraud. The Fraud Analyst participates in operational projects and meetings, assists Investigators and Risk Management team with various fraud and security requests, and completes all assigned tasks and help desk work orders.

A typical day might include the following:
  • Gathers information from internal and external sources for the identification of high-risk accounts/transactions and performs independent assessments of the identified risks to determine an appropriate course of action regarding the account or member.
  • Creates and maintains comprehensive case files that document the decision-making process and contain all applicable supporting documentation. Ensures that regulatory reports are prepared in a manner associated with a law enforcement audience and meet regulatory expectations.
  • Monitors account activity, analyzes data of fraud/risk to identify risk and loss exposure and takes appropriate action to prevent or limit losses.
  • Maintains relationships with peers, law enforcement, and regulatory bodies to stay current on fraud, security, and loss prevention issues affecting credit unions.
  • Gathers material evidence for investigations from internal sources, as well as from other financial institutions and law enforcement.
  • Assists with maintaining the Credit Union security program and makes recommendations for improving physical security, control environments, and reducing fraud/transactional risks.
  • Conducts training for branch and departmental associates related to fraud and loss prevention, robbery preparedness and response, physical security, and associate safety.
  • Processes surveillance requests for financial institutions and law enforcement.
  • Provides phone support to branches and business departments related to fraud, suspicious activity, security, and workplace safety matters.
  • Supports other team members and performs additional duties as required.


This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete, nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.

Complies with all policies and standards.
Position grades could fluctuate based on market value.

Education
  • Bachelor's Degree Bachelor’s degree in criminal justice or related field preferred


Experience
  • 1 to 3 years of similar or related experience investigations/security experience within a financial institution required.


Knowledge, Skills and Abilities
  • Thorough knowledge of credit union products and services applicable to investigations, loss prevention, and security in order to identify key issues and propose solutions.
  • Knowledge of regulatory requirements related to Bank Secrecy Act – Suspicious Activity Reports (SARs), Currency Transaction Reports (CTRs), USA Patriot Act, Anti-Money Laundering (AML) laws, Office of Foreign Assets Control (OFAC) rules, and other related regulations and security requirements.

Why join the OneAZ team?

Our culture is one-of-a-kind! You’ll be joining a team of friendly, hardworking, helpful associates with the same mission guiding all that we do: We exist to improve the lives of our members, our associates and the communities we serve.

We are proud to be an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We offer robust benefits including low-cost medical, dental and vision plans, gym reimbursement, paid parental leave, generous personal days and vacation time, and an award-winning 401(k) program among many others. Take a look at our career page for detailed benefit information: www.oneazcu.com/about/careers

Additional Notes:
Candidates for this position will be required to sign an authorization for OneAZ to conduct a credit and criminal background check, pursuant to procedures in the Fair Credit Reporting Act and any other applicable laws.
All candidates will be considered for this position on an individualized basis, in compliance with all applicable equal employment opportunity laws.
Ensures compliance with applicable policies, laws, and regulations, including the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) compliance, USA Patriot Act, and Office of Foreign Assets Control (OFAC).
Any individual who meets the definition of a mortgage loan originator and is employed by a federal agency-regulated institution will need to be registered on NMLS.

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