Working together, supporting your team, reaching for the best in a high-volume, high paced environment is second nature to you.

Sodexo is seeking a Food Operations Manager 3 for Our Lady of the Lake Regional Medical Center located in Baton Rouge, LA. This role will manage a team of approximately 50 employees, must have a basic understanding of food operations to include culinary in retail and patient services. The candidate in this role must have experience in front and back of house and be a strong culinarian.

Must have a strong understanding of the HACCP management system

The successful candidate will:

• have oversight of day-to-day operations;
• successfully coordinate all required tasks through subordinate managers, supervisors and front-line staff;
• deliver high quality food services including retail, catering and patient meal management operations;
• achieve company and client financial targets and goals;
• develop and maintain client and customer relationships (i.e., comfortable in c-suite settings where communication skills are imperative when serving as top level site management)
• develop strategic plans;
• ensure HACCP, regulatory and standards compliance;
• have daily interaction with patients, their families and clinical team to ensure patient satisfaction;
• create a positive environment; and/or
• ensure Sodexo standards are met.

• have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively;
• have culinary production experience and a strong background in safety and sanitation compliance;
• can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
• are enthusiastic and confident;
• ability to drive employee success to enhance the value of the food and nutrition team; I
• prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/or
• demonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC), Sodexo Menu Graphics (SMG), Catetrax and is proficient in computer skills and report management experience. This does not apply to external candidates.

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Employees who work in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements.

• Assumes General Manager’s (GM) responsibilities and authority in their absence
• Utilizes Sodexo tools and programs to develop client, customer, and staff relationships, to ensure account retention
• Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes
• Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met
• Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan
• Ensures adherence to all HR standards for Sodexo, client, and regulatory agencies