Food & Beverage Supervisor- $22 /hr
Full Time
Nashville, TN 37201
Posted
Job description
Job Summary:
RESPONSIBILITIES:
Property Details:
Hilton Garden Inn Nashville Downtown/Convention Center is set in the heart of downtown Music City – Nashville, providing outstanding service and warm southern hospitality. The hotel is located one block from Music City Convention Center and is 15 minutes from Nashville International Airport. Guests are within walking distance to corporate headquarters, Music Row, Nissan Stadium, Bridgestone Arena, and the Country Music Hall of Fame, and minutes from Vanderbilt and Belmont Universities.
The Food & Beverage Supervisor is responsible for assisting the Food and Beverage Manager in ensuring first quality Food and Beverage service while maintaining adherence to budgeted payroll and overhead costs. He/she is also responsible for continually working toward improving Food and Beverage sales revenues beyond budget. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities (OEM associates are required to work a minimum of 47.5 hours per work week).
Responsibilities:
QUALIFICATIONS:
At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required.- College course work in related field helpful.
- Previous supervisory responsibility preferred.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.
- Must work well in stressful high pressure situations.
- Must maintain composure and objectivity under pressure.
- Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
- Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
- Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
- Must be able to work with and understand financial information and data and basic arithmetic functions.
RESPONSIBILITIES:
Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.- Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
- Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Be familiar with the organization of Aimbridge Hospitality Hotels and know the function of each department.
- Assist Food and Beverage Manager in maintaining food and beverage costs.
- Maintain close communication links with all employees seeking input regarding food and beverage issues and acting as a motivating influence.
- Monitor and follow up on all servers' cash overages and shortages.
- Maintain service standards throughout the department by using such quality control instruments as Standard of the Week and coaching sessions.
- Immediately follow up on accidents problems or guest complaints in the Food and Beverage Department.
- Be familiar with and able to react to emergency situations by knowing locations of fire and extinguishers and exits.
- Maintain proper consistent disciplinary actions for all Food and Beverage employees.
- Be familiar with P.O.S. system used in the hotel.
- Ensure employees are at all times attentive friendly helpful and courteous to guests employees and other managers.
- Assist the Food and Beverage Manager in wage progress and productivity reports for Food and Beverage Department.
- Assist in preparation of staff schedules according to business forecast maintaining adherence to wage control productivity standards and guest service scores.
- Assist in monthly food and beverage inventories and reconciliations.
- Ensure all side work duties are completed by servers.
- Assist Food and Beverage Manager in developing promotional ideas.
- Assist Food and Beverage Manager in planning and organizing monthly department meetings.
- Initiate and promote sales efforts for all service personnel.
- Assist the Food and Beverage Manager in preparing for and conducting employee performance appraisals.
- Assist the Food and Beverage Manager and Food Production Manager in maintaining and improving the quality and presentation of all food products.
- Attend weekly Food and Beverage meeting daily pre-meal meetings and other meetings as required by management.
- Perform any other duties as requested by management.
Property Details:
Hilton Garden Inn Nashville Downtown/Convention Center is set in the heart of downtown Music City – Nashville, providing outstanding service and warm southern hospitality. The hotel is located one block from Music City Convention Center and is 15 minutes from Nashville International Airport. Guests are within walking distance to corporate headquarters, Music Row, Nissan Stadium, Bridgestone Arena, and the Country Music Hall of Fame, and minutes from Vanderbilt and Belmont Universities.
Ideal for business, corporate and social events, this downtown Nashville hotel has over 4,200 sq. ft. of divisible meeting space and a complimentary 24-hour business center. The latest A/V technology and our dedicated staff will ensure that every conference or wedding is a success. Guests can cool down with a dip in the outdoor pool, soak up the sunshine on the pool deck and energize with modern equipment in the 24-hour fitness center. Spacious and modern, our downtown Nashville rooms and suites offer everything guests need for a successful business trip or relaxing vacation. We also offer breakfast, lunch and dinner in the Great American Grill.
Company Overview:
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits:
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
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