Job description

Position Purpose:

Taking and organizing reservations, greeting and escorting guests to tables in the restaurant, maintaining menu cleanliness. Maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction.

Essential Functions:

· Meet and greet guests as they arrive, then escort them to their table and assisting with chairs. Set menus on chargers, and wish guests them an enjoyable evening.

· Through Open Table, maintain proper layout of dining room, review reservations for special needs, arrange floor plan, maintain cover count sheet and seating distribution to ensure guest satisfaction.

· Answer reservations calls accurately, recording these in the reservation book.

· Thank guest and wish them a good day/evening.

· Effectively communicate with customers and staff in a high volume, fast paced environment.

Supportive Functions:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.

· Maintain an open line of communication between guests, management and line employees.

· Perform other duties as requested, such as cleaning, assisting with side duties.

Specific Job Knowledge, Skill and Ability:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

· Knowledge of restaurant operations, to include appropriate staffing levels, service equipment and guest relations.

· Ability to read the English language to fully comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials.

· Ability to remember, recite and promote the variety of menu items.

· Ability to move throughout a crowded room to seat guests.

· Ability to stand for long period of times and to move quickly in a face pace environment.

· Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.

Qualification Standards:

Education:

Any combination of education, training and experience equivalent to graduation from high school that provides the required knowledge, skills and abilities. High school diploma preferred.

Experience:

Prior host experience preferred.

Grooming:

All employees must maintain a neat, clean and well-groomed appearance (Job specific standards available). All positions have a specific uniform.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Referral program
• Vision insurance

Physical setting:

• Fine dining restaurant

Shift:

• Evening shift

Ability to commute/relocate:

• Miramar Beach, FL 32550: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

caravetterealestate.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caravetterealestate.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, caravetterealestate.com is the ideal place to find your next job.