Charlotte Country Club was founded in 1910 and is located four miles east of uptown Charlotte, in the historic Plaza-Midwood neighborhood. Charlotte Country Club is known as a top 20 private club in the US. The club was also recognized as a Top-50 Platinum Club of the World by the Club Leaders Forum.

Our mission is to provide a personal, unparalleled, Country Club experience highlighted by superior facilities and highly skilled club professionals performing with gracious hospitality.

General Description:

Positive, upbeat, organized, detail-oriented, customer service professional to support the governance of a large, exclusive, private country club.

Essential Functions:

• Handle sensitive information and always maintain the highest level of confidentiality.
• Interact with Board of Governors, committees, members, and staff on various activities on behalf of the General Manager/ Club.
• Interact with the Board of Governors, committees, members, and staff on a weekly basis to timely organize, assemble, and distribute materials and information.
• Coordinate, organize, and attend weekly/monthly committee meetings. Distribute materials, attendee lists, and room set-up requirements for meetings for members and staff, document detailed meeting minutes.
• Develop and coordinate rosters, monthly meeting schedules, and special events for the Board of Governors and standing committees.
• Work together with Department Heads to proactively coordinate and prepare for committee meetings in advance.
• Act as a staff liaison to a designated Membership Committee.

• Prepare and distribute monthly reports for committee review.
• File and organize incoming membership applications, letters of support, and track membership changes.
• Assist and answer all Membership related questions from the general membership (i.e., how to sponsor an

applicant, classifications of membership, resignations, membership class transfers, selection of Senior A/Senior

B membership (annual).

• Compose formal letters, emails, and memos for members and staff.
• Follow-up on all inquiries, phone calls, emails, and correspondence with the utmost professionalism, timeliness, and care.
• Assist the GM with detailed calendar upkeep. Prioritize responsibilities and identify situations that require immediate attention.
• Participate in key member orientation programs.
• Various administrative duties (filing, copying, updating calendars, scanning, emailing, large, personalized mailings, typing and formatting documents, database entries, designing PowerPoint presentations, etc.).
• Perform other duties and assist with other projects as assigned.

Requirements

Key Competencies:

• Experience in supporting at an executive level with administrative experience preferred.
• Strong written and verbal communication skills with advanced grammar skills.
• Professional presence, positive attitude, and ability to work well with fellow team members.
• Attention to detail and an understanding of timeline commitments.
• Strong follow-up skills: ability to see projects through to the end and anticipate deadlines.
• Excellent organizational skills.
• Highly proficient in Microsoft Office (Word, Excel, PowerPoint, Publisher, and Outlook), as well as Adobe Acrobat.
• Ability to multi-task on concurrent projects; must be able to time manage proficiently.

Qualifications:

• Positive, upbeat, friendly person who enjoys providing five-star customer service.
• Must be a team player who can develop strong and positive working relationships with all coworkers.
• Must have a take-charge attitude and be a self-starter.
• Must possess exceptional organizational, communication, and time-management skills.
• Must be detail-oriented and able to handle/prioritize multiple projects.
• Must be reliable and work well with high volumes under tight deadlines.
• Experience working with Boards/committees and/or hospitality preferred.
• Must be extremely trustworthy and have strong written and verbal communications skills.
• Must have a desire to learn and grow with the position and the company in the future.
• Must be able to climb stairs.

Education/Experience:

• High school diploma and three (3) or more years’ experience working with an executive(s); or equivalent combination of education and experience.
• College degree preferred.

Computer Skills Required:

Extensive knowledge of Microsoft Office (Outlook, Word, PowerPoint, Excel, and Publisher) and Adobe Acrobat.

Hours/Schedule:

Flexible, but hours are generally 9:00 a.m. to 5:00 p.m. Monday through Friday (approximately 40 hours a week), with some earlier or later meetings. Some events require evening hours. This is an hourly paid position.

Benefits:

Our team members are a friendly group of professionals! We enjoy a beautiful working environment, free meals, employee outings & events. We also offer an assortment of medical benefits & perks for eligible team members, including paid time off, free long-term disability insurance, free group life, accidental death & dismemberment insurance, 401(k) match and health savings account contributions from the Club.

Pre-employment drug screen & background check required. We are a drug-free workplace.

REQUIREMENTS

• 
  Charlotte Country Club is a premier, exclusive private country club located in the heart of Charlotte, North Carolina in the Plaza-Midwood neighborhood.
• Charlotte Country Club was founded in 1910 and is the oldest club in Charlotte.
• The club is committed to a positive, safe, and healthy working environment with polite and respectful leadership and staff.
• Our leadership supports professional development and community and industry involvement.
• Our club is dedicated to service excellence. Our exceptional staff strives each day to provide an unparalleled country club experience for our members, while enjoying a family club atmosphere.