Job description
Make your mark. The Plante Moran Technology Services team is recognized as a Computerworld Top 100 Places to Work in IT for four (2018, 2019, 2020, & 2021) consecutive years. In 2021 Plante Moran Technology Services was ranked No. 4 among midsize organizations. If you are seeking professional growth, like being innovative and challenged, and desire to work on impactful business technology projects, we want to hear from you!
What does diversity, equity, and inclusion mean to Plante Moran? It means that all staff members have equitable and fair opportunities to succeed, in an inclusive environment, with their individual, unique identities.
Plante Moran enjoys a “Workplace for Your Day” model which, simply put, means no one knows the best place for you to physically work better than you. Our staff choose their work location based on their individual day’s needs, and gives them the flexibility they need when they need it. If staff need to go into the office to collaborate, the space is there, and if they have a day where they need to focus alone, then staying home works just fine, too.
The Microsoft Exchange and Teams Engineer will work on our Infrastructure Services Team to support Plante Moran’s internal communications solutions, including Microsoft Exchange Online, email security, Microsoft Teams, voice services, video conferencing, and other communications solutions. We are seeking a candidate that is passionate about IT, has a strong customer service focus, enjoys identifying and evaluating emerging technologies, and has a desire to work on impactful unified communications technology projects.
Your role.
Your work will include, but not be limited to:
- Responsible for designing, administering, and establishing system standards for messaging and communication team solutions including, but not limited to:
- Microsoft Exchange Online and email security
- Microsoft Teams, with a focus on Unified Communications (Chat, Video, Voice, and Meetings)
- Voice, Video Conferencing, and Fax Services
- Lead infrastructure and security related projects from idea generation to implementation, including selection, recommendation, design, testing, and implementation of various solutions.
- Provide support, analysis, and remediation on escalated support incidents from our help desk on Microsoft Exchange Online, Outlook, Email Security (Phishing, Malware, SPAM), Microsoft Teams (including voice), telecommunications services, video conferencing, and other communications solutions.
- Perform solution administration tasks, including reviewing and monitoring event logs/performance KPIs and baselines.
- Create and maintain accurate technical documentation
- Manage and maintain positive working relationships with vendors.
- Develop and test disaster recovery and business continuity plans; capacity planning and yearly budgeting.
- As-needed participation in after-hours maintenance windows to update, change, and install various systems.
- Occasional participation in the On-Call Rotation.
The qualifications.
- Bachelor’s Degree in Information Technology, Business or related major is preferred, but not required.
- The ideal candidate will have at least 3 years experience designing, implementing and maintaining Microsoft Exchange Online and email security solutions.
- Working experience with eDiscovery, Litigation Hold, and compliance processes
- Strong PowerShell scripting skills
- Knowledge of external email routing and configuration including MX records, SPF, DMARC, DKIM, etc.
- This position may require occasional local, and rare national travel.
- Knowledge of the following is not required, but will help you stand out:
- Microsoft 365/ M365 suite of solutions and Azure Active Directory
- Microsoft Teams (Focus on Unified Communications - Chat, Meetings, Video, and Voice)
- Working knowledge of TCP/IP networking and familiarity with Quality of Service - QoS
- Familiarity with telecom voice services and number porting
- Crestron, Poly, or other leading manufacturers of Video Conferencing room solutions
Our Difference
We are a nationally recognized public accounting, consulting, and wealth management firm, consistently ranked as one of FORTUNE magazine's "100 Best Companies to Work For." At Plante Moran, we live by the Golden Rule, fostering a relatively "jerk-free" culture with the lowest staff turnover rate in the industry. Our supportive network of well-rounded professionals is excited to catapult your growth and help pave your pathway to professional excellence.
Apply now. Make your mark.
This a non-exempt position, so you may have to work hours that exceed the standard 40-hour work week.
Plante Moran is committed to a diverse workplace. We strive to create a culture where each person feels accepted and valued. We believe that each person’s ultimate potential begins with first acknowledging their inherent dignity. When we can recognize — and celebrate — our many human differences, we’re able to create a workplace where all staff feel a sense of belonging and an opportunity to succeed. This allows us to attract and retain the best talent, serve clients through diverse thinking, and better represent and support the various communities in which we live and work. Plante Moran is an Equal Opportunity Employer.
Plante Moran maintains a drug-free workplace.
Interested applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship, with the exception of candidates that are bilingual in Japanese and English. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and become the property of Plante Moran.
The specific statements above are not intended to be all-inclusive.
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Colorado Equal Pay for Equal Work Act (SB 19-085) Information
Compensation is commensurate with technical skills and experience and is provided in accordance with the CO Equal Pay for Equal Work Act.
Compensation information posted is based on a position being located in the state of CO. Please review position location for applicable geographic location.
Colorado monthly base range is as follows:
$5,608.33 to $8,416.67
We are pleased to offer eligible staff a robust benefits package. Eligibility and contribution requirements for some of these benefits vary based on the number of hours staff work per week. Highlights include health, dental, vision, disability and life insurance. These standard offerings are effective on the first of the month following your start date. In addition to this, eligible staff are able to take advantage of our Flexible Time Off and various pre-determined holidays as well as a balance fund, 401(k) plan, flexible benefits plans, business-related travel expense, lodging and meal reimbursement for business-related use. A Pension plan is also available for eligible administrative and paraprofessional staff. A discretionary bonus plan is available for eligible staff. Plante Moran also offers Interns and Contractors the option to elect health insurance under our contingent staff medical plan as of the 1st of the month following 60 days of employment in addition to limited paid time sick time. Seasonal staff are not eligible for benefits.
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