Job description

Entry Level Order Specialist

Summary/Objective

The Order Specialist supports the Procurement Department to maintain the company’s selection, procurement and supply, with a focus on order management. The employee will develop and keep strong relationships with other groups within the organization, customers, and vendors. This position will work with the procurement manager on projects, tasks and goals for the department.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Responding to a large volume of customers' inquiries and concerns in a timely manner.
• Consolidating equipment requests to be ready for review and approval.
• Verifying order details before processing purchase order to ensure the items and quantity is correct to prevent order delays and customer complaints.
• Processing purchase orders, following up with emails and phone calls.
• Maintaining the purchase order tracker, entering new purchase orders, product selection changes, approval status, etc
• Communicating with co workers on a continued basis to obtain equipment availability, solutions to customer issues, etc.
• Maintaining relationships with Management, co-workers and suppliers..
• Communicating with management regularly regarding the efficient flow of goods and any potential issues affecting current or future supply.
• Conducting cost analyses and providing budget analyses for Management bi-weekly.
• Providing Management bi weekly purchase spreadsheet reflecting detail on orders needing approval.

Competencies

Problem Solving/Analysis

Communication Proficiency

Personal Effectiveness/Credibility

Relationship Management

Time Management

Attention to detail

Supervisory Responsibility

This position would not have supervisory responsibilities.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and printers.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work

This is a full-time position, Monday through Friday.

Travel

No travel is required for this position.

Required Education and Experience

• High School Diploma.
• Solid knowledge and understanding Excel and/or Google Sheets.
• 2+ years of related experience with Customer Service and/or Vendor Management.
• Ability to prioritize customer requests and/or concerns.
• Attention to details and accuracy of Data Entry.
• Strong analytical and project management skills.

Preferred Education/ Experience

• Proven professional experience
• Knowledge of ERP software (ie. SAP, Salesforce, NetSuite, etc.)

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• 2 years

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid remote

Ability to commute/relocate:

• Blackwood, NJ 08012: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Have you ever used Salesforce?

Work Location: Hybrid remote in Blackwood, NJ 08012

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