Job description

About Patriot: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property & casualty agencies across the United States. We are committed to working with like-minded individuals that share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth. Our collaborative model delivers resources and strategic support to its agencies, whose leaders continue to operate with a high degree of autonomy in their local markets. Patriot’s unique equity model creates alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated associates. With 100+ offices in 23 states and more than 1,700 professionals, Patriot is a top 60 U.S privately held insurance agency that ranks in the top-20 amongst privately held employee benefits agencies.

About Intrepid: Intrepid Atlanta is an employee benefits consulting firm that implements creative solutions and strategies to maximize the value of our clients’ benefit offerings. The days of the spreadsheet broker are long gone. The past several years have dictated that we not only know the ins and outs of benefits but are able to fully integrate that knowledge with a comprehensive understanding of legislation, taxes, and subsidies. Our team members are true learners and excellent communicators. We have been voted an Atlanta Best Place to Work for 12 years and running! Intrepid is a subsidiary of Patriot Growth Insurance Services.

Overview: To address enrollment issues as brought up by Intrepid clients and their employees intake enrollments, process terminations, employee plan changes. Communicate well with Benefit Advocates and Director of Operations. Enrollment Specialist regularly practice discretionary decision making on a daily basis. This is an in-office position 4 days a week with an option to work from home one day a week.

Primary Job Responsibilities:

• Works directly with Benefit Advocates to enroll, terminate or change and employees' benefits
• Answer billing questions regarding open enrollment changes
• Acts as a liaison with insurance carriers to resolve enrollment issues and provide assistance with the appeals process.
• Intake Open Enrollment changes from the Benefit Analyst and process changes with the carriers
• Attends training opportunities to increase industry knowledge.
• Assist Benefit Analyst and Operations Assistant with Audits and submit changes in a timely manner
• Process address changes, request employee id cards and confirm benefit changes
• Assist with special projects as needed
• Answer email and maintain a rapid response rate according to the agreed standards.

Requirements:

• Has obtained a Bachelor's Degree (no major preferred)
• Is an energetic, team player
• Has a strong interest in learning new things
• Holds a passion for helping others
• Has strong verbal and written communication skills
• Wants to be part of a fun and collaborative group

Why Patriot?

Patriot offers the opportunity to be a part of a fast-growing company at its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team.

In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:

• Medical, Dental, and Vision Benefits
• Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
• Company paid Short-Term Disability, Long-Term Disability and Group Term Life
• Company paid Employee Assistance Program
• Paid Parental Leave
• Paid holidays
• Personalized PTO
• 401 (k)
• “Dress For Your Day” Casual Dress Code
• Bonus opportunities
• Work from home one day per week

Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Work setting:

• In-person

Work Location: In person

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