Dock Hand

Full Time
Bear, DE 19701
Posted
Job description

Basic Requirements

  • Driver’s License & Boaters Safety Card (can apply for B.S.C. during training)
  • Drug Free Workplace (prior to hire & random screenings)
  • 18+ years of age
  • Pass a thorough and complete background check (Anything that might show up, big or small, we need to know at time of application)
  • Professional communication skills with co-workers, members, and the general public
  • Professional appearance and uniform required
  • The physical ability to safely board, disembark, clean, and maintain our vessels
  • General knowledge of electronics (i.e. iPad, iPhone, time-clock app, etc.)
  • Basic mechanical ability

Overall Job Description of daily, weekly, and monthly duties & responsibilities

  • Provide concierge service to our members

o Offer to assist them to and from their vehicles with their gear

o Help them board and disembark their vessel

o Show them around, rather than point them in the right direction

o Offer advice on boat operation, local activities, weather forecasts, etc.

  • Maintain a good attitude and treat members and their guests with respect
  • Utilize our electronic reservation system to complete the check out and check in process
  • Clean vessels (daily usage and regular deep cleaning)
  • Handle minor member mishaps or incidents while maintaining friendly disposition
  • Contact members to remind them of a confirmed reservation the next day
  • Speak with potential members about the club/forward their contact info to the membership exec.

Job Terms

  • For quicker response, apply through Indeed
  • 4-6 days per week
  • Shifts can be weekends or week days
  • Unscheduled absences by either calling off or “no shows” are not tolerated
  • Scheduled days can vary and change
  • Time off requests should be submitted to your supervisor two weeks in advance for their approval
  • If you refer a lead to the membership executive, and they join the club, you will receive a $100 commission bonus
  • Direct Deposit to bank/credit union is required
  • Pay rate increases will be based on performance evaluations
  • Evaluations are earmarked at 30 days and at least annually thereafter
  • Reliable transportation & flexibility in schedule is required
  • Weather related closings or low usage will result in fewer or shorter shifts

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