Job description

• Promote and embody the company core values, ensuring all team members are committed • Responsible for providing a safe and secure work environment for all employees • Promote a Safety-First environment within the workplace • Direct workforce in the coordination of inbound and outbound activities for daily operations. • Direct Inbounds to specific dock or area to unload. • Direct drivers where to put products that are being unloaded and loaded. • Prepare a monthly forecast for all flight activities and base expenses • Manage corporate financial expectations to maximize profit to budget • Manage and review Daily Labor Percentage (DLP) /Revenue performance and adjust accordingly • Manage and maintain carrier/company KPI expectations • Engage in regular employee/leadership engagement meetings • Ensure employees are in compliance with uniform, appearance, and personal protective equipment policies (safety toe shoes, uniform cleanliness, and jewelry) • Adhere to all policies and follow established procedures • Participate in required meetings, providing input and recommendations • Conduct appropriate Operational/Safety briefings • Conduct training and provide ongoing training support to all staff.
• Perform audits ensuring all employees are following Company policies and procedures • Ensure the Operations Manager is notified of any changes to the operation • Accountable for meeting or exceeding all safety, financial, and operational objectives • Assess and develop leadership to maximize potential (succession planning) • Have a complete understanding of all contract details by carrier and base to ensure we are maximizing our revenue for each carrier handled. • Identify high potentials (HIPOTS) for future growth and development within the company • Actively participates in the Safety Management System (SMS) • Ensure GPET incident report (Safety Management System -- SMS) is generated and sent out within 3 hours of the occurrence • Ensure all required training is completed as required • Perform all functions of all operational positions, as needed • Delegate job duties as required and ensure completion • Perform other duties as assigned Warehouse/Inventory • Delegate and assign daily responsibilities among all operations' team members • Ensure the completion of all required inventory counts within requested time frames • Ensure the completion of Temperature and Cleaning logs within the warehouse • Ensure all In Bound Shipments are received according to SOP • Ensure all Outbound Shipments are sent according to SOP • Ensure warehouse set up and preparation meets expectations • Ensure FIFO (First In, First Out) of all goods is followed • Coordinate the release of catering, bond, and commissary requirements Transport • Ensure the completion of DFR's, Catering logs, and Vehicle Inspections • Ensure all required PPE is properly worn • Coordination and oversight of aircraft turnaround activities • Ensure aircraft is loaded in accordance with operational instruction • Follow and enforce all airline SOPs in accordance with training • Ensure foreign object debris walks are performed accordingly • Works in conjunction with the team and remains within the footprint of each assigned flight to oversee the safe and timely operation • Ensure that processes are delivered within SLA standards and compliance limits while adhering to safety requirements • Ensure all aircraft issues are reported to the flight crew • Perform internal audits • Update GPET according to the shift worked -- GPET must be updated for all flight serviced per shift including double-checking for accuracy to ensure that all extra charges and information is inputted correctly Work Environment • Exposure to extreme temperature changes and noise • May be required to work in a cold room of 40 degrees or less for extended periods of time • Must be capable of lifting/pushing/pulling up to 50lbs on a regular basis as per the physical demands analysis for the task at hand • Regular standing, bending and lifting during shift • Must be able to work at heights up to 25 feet or more depending upon the type of aircraft • Able to perform job duties outside in all weather conditions

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