Great White Mechanical, LLC of Midland Park, NJ is looking to hire an HVAC Dispatch/Scheduling Assistant. Are you great on the phone? Do you enjoy providing exceptional customer service in a fast-paced office environment? Are you interested in starting a career with a stable and respected HVAC company? If so, keep reading!

This dispatch position pays a competitive wage depending on experience. We also offer some of the best benefits around including top wages, health coverage, retirement plan options, company profit-sharing, bonuses, paid vacation, paid time off (PTO), an annual Christmas party, company fishing excursions, and paid holidays! If this sounds like the right opportunity for you, apply today!

ABOUT GREAT WHITE MECHANICAL, LLC

Here at Great White Mechanical, LLC we have made it our mission to do whatever we can to help our customers, and ensure they can live or work comfortably in a climate-controlled environment. Whether it's the coldest winter night or the hottest summer day, we never want our clients to worry about their heating and cooling systems not functioning correctly. We are a local family-owned and operated company, so we are dedicated to providing exceptional service that results in our customers feeling heard, cared for, and ultimately feeling like another one of the family. We approach every job as if it were for our own home!

We also know that our success is due to our phenomenal team! We make sure that each of our employees are highly trained experts that can engineer, install, and repair a wide range of equipment. In order to fully support our team, we not only provide exceptional pay with top-notch benefits and paid training, but we also believe in instilling a work culture that is characterized by teamwork, trust, and respect. We genuinely enjoy one another, so keeping a great work/life balance allows us to work hard and have fun!

A DAY IN THE LIFE OF A DISPATCH/SCHEDULING ASSISTANT

As an HVAC Dispatcher/Scheduling Assistant, you arrive each day ready to work hard to ensure maximum scheduling efficiency without compromising customer service. Most of your day is spent in an office environment on the phone or computer. Your friendly and capable demeanor comes through as you receive incoming client calls and dispatch service calls to field technicians.

You schedule phone calls in order to provide prompt, convenient service, as well as maximize our field technicians' time and mileage. You forecast days and weeks ahead to keep all employees working and on track.

Over the phone, you inform clients of arrival times and ensure that they are notified ahead of time about any delays. And, as necessary, you reschedule appointments. You feel good about ensuring that our clients are satisfied, all parties are well-informed, and everything runs smoothly.

DISPATCHER QUALIFICATIONS

• 4+ years of dispatch and scheduling with Service Company, preferably HVAC Contractor
• Valid driver's license and a clean driving record

Familiarity with the HVAC trade would be a plus, but we will train the right person! Are you a self-starter with a good work ethic? Do you have excellent communication skills including the ability to explain technical information in layman's terms? Are you trustworthy and respectful of others and their personal property? Do you take pride in your work? Are you a troubleshooting extraordinaire with a positive attitude? Do you have a neat appearance and present yourself professionally? If so, you may be perfect for this dispatch position!

ARE YOU READY TO JOIN OUR TEAM?

If you are a scheduling extraordinaire and feel that you would be right for this dispatch position, fill out our initial 3-minute, mobile-friendly application today!

This is an in-person position. We do not offer work from home.
Location: 07432