Job description
Job Title: Director of Event Management
Department: Event Management
Reports to: General Manager
Supervises: Event Management Staff
FLSA Status: Salaried, Exempt
Compensation: Compensation is dependent on experience and ranges from $95,000 to $110,000 annually.
General Summary:
The Director of Event Management is responsible for the day-to-day management and operations of the Event Management Department personnel, to include but not be limited to: recruiting, scheduling, training, and disciplining of event managers and support personnel, key liaison between Event Management and Operations Department; and controlling events within the Colorado Convention Center (CCC) as assigned and monitor the logistical interfacing of those events. The Director of Event Management is familiar with all events within the CCC and knowledgeable in all established policies and procedures and responsible for informing the Event Management Personnel of any additions/changes/updates to such existing policies.
Primary Duties and Responsibilities:
- Assists the General Manager in assigned administrative responsibilities, including department budgetary issues
- Responsible for recruiting, supervising, scheduling, training, and disciplining of event managers and department support personnel including:
- Establish short and long term goals and objectives for personnel supervised
- Develop training programs for continued development of personnel supervised
- Writes and conducts the performance standards and performance evaluation programs for personnel supervised
- Acts as a key liaison between event management and all operational departments, including:
- Develop and enforce policies and procedures for efficient operation of the department
- Serve as administrative contact for clients and event managers during events to facilitate any unusual problems or concerns that may be encountered
- Knowledgeable in all policies, procedures, and overall operating guidelines of the CCC
- Interacts with other department managers in the formulation and implementation of policies and procedures at the CCC
- Administers the following supervisory duties:
- Assigns all upcoming events to event managers
- Supervises the monthly event managers’ schedules
- Authorizes the accuracy of all final event settlement billings
- Conducts weekly event meetings with event managers and operational department
- Assigns sales tours to event managers, when needed
- Researches, reviews and recommends equipment, materials and supplies required in providing event services and planning.
- Maintains the proper image, generates positive public relations with patrons and staff and creates a high level of customer service with all departments.
- Develops policies and procedures for the Event Services Department and monitors their compliance
- Other duties as assigned
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
- BA in Business Management, Hospitality Management, or Venue Management Required
- 3-7 years in Event Management experience in Amphitheatre, Arena, Convention Center or Stadium or related venue
- Minimum Five years’ experience in proven supervisory and leadership skills with demonstrated ability to handle multiple priorities with minimum instructions.
Skills and Abilities
- Exceptional communication skills both verbal and written
- Excellent organizational, planning and problem-solving skills
- Detailed knowledge of space utilization, convention operations, meeting requirements, and production specifications
- Ability to speak, understand and read English required
- Perform leadership role and job tasks effectively despite sudden deadlines and changing priorities required
- Work effectively with diverse groups of people among all levels within an organization required
- Work effectively with complex flows of information required
- Detail-oriented required
- Provide customer service in a professional and considerate manner required
- Excellent record of dependability and reliability required
- Professional presentation, appearance, and work standards required
- Enforcing facility’s exclusive services required
Computer Skills
- To perform this job successfully, an individual should have knowledge using Microsoft Office including Word, Excel, Power Point, and Outlook.
Other qualifications
- Certified Meeting Planner (CMP) certification
Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Director of Event Management oversees all events contracted at the CCC. Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours to coincide with events. Work hours are irregular and are required to be adapted to, to insure proper coordination/coverage for events. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
Note:
Colorado Convention Center/ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor
The essential responsibilities of each position are described under the headings in the job description and may be subject to change at any time due to reasonable accommodation, or other reasons. The job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants who need reasonable accommodation to complete the application process may contact 303-228-8000.
Employment is contingent upon new employees providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States.
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