Job description
ROLE SUMMARY
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The Digital Technical Lead will proactively identify and champion business value-driven Digital aligned initiatives and strategies from PGS Digital. The position will partner with PGS Site Leadership and our Digital Site Lead to drive the optimum balance between quality, cost, and maximizing value of our Digital systems and services investment.
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The Digital Technical Lead will own the sites’ systems Plan of Record, manage the Site Digital systems/ project portfolio, and ensure associated programs are delivered that meet or exceed site goals. The position will partner with the Digital Site Lead, PGS Site Leadership and site stakeholders to understand site business needs while collaborating with the broader Digital organization to drive transparency and align technology capabilities with PGS and PGS Digital strategies. This position will also collaborate with Digital Solution Areas on deployment of any custom solutions.
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The Digital Technical Lead will be the single point of contact for all custom applications at the sites. This includes but not limited to being the conduit for the Site Leadership and Operating Units into the Digital organization, oversight of operational support for all locally available Digital systems and services to ensure service levels are met and providing functional support for the custom applications.
ROLE RESPONSIBILITIES
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Participate actively as a business peer in site team meetings and strategic sessions to ensure that future business needs will be addressed appropriately through Digital capabilities. Meet with functional management to evaluate client needs, resolve problems and obstacles, and maximize effective interactions and functioning. Proactively provide solutions to complex business process issues.
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Engage across the Digital organization to identify innovative ideas, best practices, and continuous improvement opportunities to promote and maximize the value of existing solutions. Support site continuous improvement initiatives and share best practices.
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Provide support to Digital and Site driven strategic programs, projects, and initiatives through partnerships with relevant Digital and Business teams to ensure successful delivery of solutions to the site.
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Collaborate with the PGS Digital Solution Area and Digital Infrastructure teams in system lifecycle activities such as upgrades, enhancements/system expansions, or new project requests to optimize the value of existing solutions as well as new system platforms. Support the implementation of the business systems Plan of Record (POR) to ensure timely implementation, resource planning, and resolution of issues.
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Oversee the Digital incident and service request process for the site. Build a collaborative partnership and establish key contacts within the PGS Digital support model and with the Digital Infrastructure support model to ensure service levels are met.
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Engage with PGS Digital Compliance to ensure the right policies and programs are in place to maintain system compliance with cGMP regulations and Pfizer policies and standards. Where required, serve as, or help the business identify a Site Information Security Officer (ISO) to ensure compliance with Pfizer’s Information Security policies. Institute and maintain site Disaster Recovery practices in concert with the site Business Continuity Plan (BCP).
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Lead site level inspection readiness activities relating to Custom Applications and promote awareness with the site Audit and Quality teams.
BASIC QUALIFICATIONS
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Applicant must have a Bachelor’s degree with at five years of relevant experience; OR Master’s degree with three years of relevant experience; OR Associate's degree with eight years of relevant experience; OR Ph.D. with 0+ years of experience; OR 10 years of relevant experience with a high school diploma or equivalent
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5 Years .NET programming and project experience (.NET MVC (C#) & .NET C#)
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3 Years SQL administration and development (SQL 2016)
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Demonstrated capability in communicating effectively and embracing diversity
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Demonstrated capability in influencing stakeholders and building business partnerships to deliver results.
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Demonstrated skills in leading, planning, and developing successful business systems and software development projects.
PREFERRED QUALIFICATIONS
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Business systems subject knowledge in a warehouse/distribution environment
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Distribution and process automation systems knowledge
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Experience with Lean/Operational Excellence tools and driving process efficiences (Six Sigma, Kaizen etc.)
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Ability to manage multiple priorities between BAU issues and projects.
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Knowledge and expertise with the following disciplines:
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Software Development Tools and Technologies such as JAVA, C#
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Tableau Reporting
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AWS Infrastructure
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Kronos & Manhattan Labor Management Software
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Knowledge of interfaces with SAP
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Knowledge about middleware technologies
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Project Management methodologies (i.e., PMI, Agile)
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Software Development Life Cycle methodologies
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Management of IT infrastructure - Windows 10 Desktop/ Windows 2016/2019 Server
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Knowledge of networking (Ethernet, TCP/IP, DNS, 802.11b/g/n/ac wireless, etc.)
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Office 365 and MS Teams
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GMP and associated regulatory requirements
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PHYSICAL/MENTAL REQUIREMENTS
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Use of appropriate Personal Protection Equipment (PPE) is required when in a designated warehouse or distribution environment.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
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Afterhours business support may be required for critical support events or periods
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Post-Pandemic, minimum Travel Requirements.
Work Location Assignment: Flexible
Last day to apply : June 9th 2023
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
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