Job description

Evolve Dentistry in Westmont, IL.

Are you tired of working in a hamster wheel where you aren’t valued and respected? Do you want a better work life balance while making a real impact on your patients and community?

Our start-up dental office is re-imagining the dental experience for patients. We are looking for a front office team member with excellent customer service skills, who is coachable, who is a team player and who vibes with our core focus and our values. Though the position is part-time, our goal is to grow it into a full-time position as the office gets busier. Being coachable and a fast learner is more important to us than your experience in the dental field. With the right attitude and commitment, we can get you to be a phenomenal patient care coordinator.

Our Core Focus: Doing life changing dentistry while having fun and having work/life balance

Our Values and Culture:

• We value respect, trust, kindness
• We value gratitude, teamwork and appreciation
• Our motto is “customer service above all else”. Patients may not remember the dentistry but they will remember how you treated them
• In our office we use “Thank You”, “My pleasure”, “Happy to do it”
• We give back and serve our community
• We value accountability, we don’t point fingers and blame others
• We address problems head on and resolve them respectfully
• We help each other out when needed
• We are professional in how we talk and act at all times

Responsibilities:

• We are a start-up office so you would be responsible for all front office duties. We will have outsourcing help for certain tasks as well (overflow phones, overflow insurance verification etc)
• Providing exceptional customer service when interacting with patients on the phone and in the office
• Scheduling appointments, verifying insurance, preparing/submitting claims, coordinating new patient paperwork/consents, helping with other insurance/AR tasks
• Presenting treatment to patients, collecting/processing payments, following up with patients
• Ensuring the front office and lobby are clean and well-maintained

Hours:

• Monday's 10am-6:30pm
• Tuesday's 10am-4pm
• Wednesday 10am-6:30pm
• Thursday 10am-4pm
• Saturday 8am-2pm

Benefits:

We are a start-up dental office but this is our future plan for benefits:

• Profit sharing, all team members are stake-holders in the office
• Free dental care for team members and immediate family
• Paid time off and flexibility to have work/life balance
• 401k matching

If you are interested please send us your resume and tell us the following:

Tell us why you would be a good fit for this position?

What are your deal breakers?

What are your 5 year professional goals?

Tell us in 1-2 sentences what customer service looks like to you?

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• Employee discount
• Opportunities for advancement

Healthcare setting:

• Clinic

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Morning shift
• Weekend availability

Ability to commute/relocate:

• Westmont, IL 60559: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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