Job description
Overview
Who we are
To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.
Who we’re looking for
Toyota’s Dealer Lending Department is looking for a passionate and highly motivated Dealer Lending Services Rep.
The primary responsibility of this role is collecting and processing all loan payments and wholesale charges by the due date of each month and reporting status to management. Providing superior customer service to dealers and the Field Sales team.
Reporting to the Dealer Servicing Supervisor, the person in this role will support the Dealer Lending department's objective to be responsible for the daily activities of the wholesale dealer portfolio.
What you’ll be doing
- Reviewing daily activities of the Dealer Lending portfolio to ensure systems accurately reflect all loans and charges.
- Ensuring suspense items and loan exceptions are researched and process/resolved in a timely manner.
- Collecting and processing all payments related to dealer wholesale and commercial loans.
- Providing superior service to dealers by handling all inquiries regarding their floorplan and loans in a timely and professional manner.
- Ensuring wires are processed to the dealers in accordance with policies and procedures and are completed in a timely manner.
- Obtaining approvals and maintaining appropriate documentation to file/system of record accurately.
- Reporting heightened risks or unusual situations to management and appropriate parties.
What you bring
- Ability to see connections, trends and patterns that are not immediately obvious to others.
- Ability to understand, integrate, and implement workflow and analytic solutions and directives as they become available.
- Strong professionalism and communications skills.
- Must have good follow through on requests for information/support and be able to resolve issues in a timely manner.
- Know when to escalate issues and have the ability to clearly explain situations and provide recommendations to management in a timely fashion.
Added bonus if you have
- Strong Microsoft Excel skills.
What we’ll bring
During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
- A work environment built on teamwork, flexibility, and respect.
- Professional growth and development programs to help advance your career, as well as tuition reimbursement.
- Vehicle purchase & lease programs.
- Comprehensive health care and wellness plans for your entire family.
- Flextime and virtual work options (if applicable).
- Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute.
- Paid holidays and paid time off.
- Referral services related to prenatal services, adoption, childcare, schools, and more.
- Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA).
- Relocation assistance (if applicable).
Belonging at Toyota
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong. As a company that has been one of DiversityInc’s Top 50 Companies for Diversity and a member of The Billion Dollar Roundtable supporting minority and woman-owned suppliers for over 10 years, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business.
Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
Have a question or need assistance with your application? Please send an email to talent.acquisition@toyota.com.
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