Job description

Responsible to ensure the efficient operation and maintenance of mechanical, electrical and plumbing equipment and systems for the assigned property(s). Responsibilities include (but are not limited to) maintaining a clean and safe working environment, performing rounds, conducting routine assessments, performance of day-to-day preventive and corrective maintenance, painting, and housekeeping for assigned properties

Responsibilities

Gain a complete understanding of the following items:

• Facility layout and operation of MEP systems and the ability to illustrate site specific system one-lines with good accuracy.
• Gain a complete understanding of all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs.
• Execute site-specific method of procedures (MOPs), standard operating procedures (SOP’s), and emergency operating procedures (EOP’s).
• Building Monitoring System (BMS) alarm functionality, alarm escalation/acknowledgement, and ability to extract data and trends
• Computerized Maintenance Management System (CMMS), including the ability to create, edit, implement, and close change management work orders.
• Environmental and Occupational Health and Safety standards
• Troubleshoot site mechanical and electrical system - specific to HVAC systems
• Complete rounds/inspections efficiently and detect anomalies during those rounds.

Requirements:

• 3+ years’ experience in mission critical facilities operating / engineering or equivalent equipment experience including assets associated with mission critical engineering relevant to the specific site. (UPS, HVAC, generators, fire/life safety systems).
• Hands-on electrical or mechanical expertise and competence in non-expertise (for example, electrical expertise with mechanical competence, or vice-versa).
• Strong interpersonal, presentation and communication skills. Ability to respond effectively, verbally in writing to sensitive issues, complex inquiries, or complaints.
• Detail oriented with strong organizational skills
• Proficiency in Microsoft Word, Excel, and Outlook
• Basic understanding of emergency situations and escalation processes.

Desired (but not required) Job Skills/Knowledge:

• Strong knowledge of various UPS Systems and architectures. (Preferred)
• Strong knowledge of energy efficiency principals. (Preferred)
• Strong quantitative and qualitative reasoning skills, with demonstrated ability to determine event root causes, performance shortfalls and required corrective actions (Preferred)

Education:

• Graduate of apprentice program or trade school (preferred)
• Associates in technical field or graduate of apprenticeship or trade school (preferred)

Physical Demands

• Lift and handle up to 50 pounds
• Bend, stoop, and stretch as required for placement and retrieval of network devices, materials, or equipment
• Work under a raised data center floor
• Climb ladders (up to 16 feet) to reach plenum spaces

Keys to Success

• Assist in achieving Five 9’s of Availability for all data center operations
• No human error and/or customer impacting events
• Assist in achieving 100% compliance with all customer SLAs
• 100% compliance to all standard operating procedures
• Internal & external customer communication and relationships maintained to highest standard
• Achieve 100% compliance with internal escalation protocols for all customer impacting events pursuant to escalation standards
• 100% compliance with all health & safety standards
• Contributing to creation/execution/closure/storage of change management tickets, MOPs, and Incident reporting

#PlaNW

Job Type: Full-time

Pay: $34.00 - $36.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 3 years

Schedule:

• Day shift
• Extended hours
• On call

Work setting:

• In-person

COVID-19 considerations:
Not required at this time.

Experience:

• mission critical facilities operating: 3 years (Required)
• Strong knowledge of various UPS Systems and architectures.: 1 year (Preferred)

Work Location: One location

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