Customer Service Representative - Peds Ophthalmology - Summerlin
Job description
Location: Summerlin Peds Ophthalmology
Department: LCH - Peds Ophthalmology
Workdays/Nights: Days
11390 Summerlin Square Drive
Shift: Shift 1
8:00:00 AM to 5:00:00 PM
Fort Myers Beach, FL 33931
Work Type: Full Time
Exempt: No
Job Summary
We are proud to be one health system, one Lee Health, working together to provide the highest quality, compassionate, patient-centered care in an environment where diversity and inclusion are put into practice.
Schedule: Monday to Friday / 8:00am to 5:00pm
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Job Requirements
Responsibilities:
Educational Requirements
Preferred
Experience Requirements
Preferred
Additional Requirements
1-2 years prior experience required for Lee Health Solutions.
State of Florida Licensure Requirements
Preferred
Certifications/Registration Requirements
Preferred
Additional Requirements
Basic Life Support (BLS) may be required at some locations within 90 days of hire.
US:FL:Fort Myers Beach
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