Care Advantage Inc voted TOP WORKPLACE 3 years in a row has an exciting opportunity to add to our team! Are you a Customer Service Representative with experience in Finance or Accounting and looking for a great company to work for? We offer a competitive wage, excellent benefit package to include 17 days of paid vacation and 10 paid company holidays along with the opportunity to join a winning team! If you answered yes, then we invite you to apply today!

A DAY IN THE LIFE OF A FINANCE CUSTOMER SERVICE REPRESENTATIVE:

• Take inbound calls for the Finance department in a courteous and professional manner
• Resolve customer inquiries directly when possible, and when required, transfer calls to appropriate team members for resolution
• Expedite billing corrections to appropriate team members
• Audit new client documentation for completeness and accuracy, and report results to management for required follow up
• Process customer credit card and ach payments requested via phone
• Arrange delivery of payroll and other mail going to branch offices
• Backup primary corporate receptionist when required
• Support other finance responsibilities as needed

JOB REQUIREMENTS:

• High school diploma or GED required
• Customer service experience preferred
• Ability to work effectively in a team environment with a positive, proactive demeanor.
• Organized and detail oriented
• Excellent communication skills
• Ability to problem solve based on customer's issues and concerns
• Ability to multi-task
• Ability to use software systems to review customer account data
• Receptionist and/or telephone experience highly preferred
• Proficient in MS Outlook
• Experience working with Microsoft Dynamics GP and/or eRSP software is a plus

APPLY TODAY!

Midlothian VA 23235, 23112, 23238