Customer Service Representative (Bilingual - English/Spanish)

Full Time
Schaumburg, IL 60173
$16 - $17 an hour
Posted
Job description

About us

Pronto Insurance Services is a fast-growing company with a dedicated staff of insurance professionals on a mission to help! We assist customers secure insurance policies to protect them and their loved ones for years to come. With a vast knowledge of many carriers, we are equipped to shop for the best policy to suit their needs.

Our organization is dedicated to our customer's needs, and we are looking for a talented and hard-working individual to join our team. A successful candidate will enjoy working in a fast-paced environment and have an interest in becoming part of a growing organization with excellent benefits. The ideal candidate will have a backgroud in insurance, specifically with non-standard companies.

Responsibilities:

  • Answer customer inquiries via email, phone, and in-person.
  • Maintain a high level of customer satisfaction.
  • Adhere to the standards set by the company's customer service policy.
  • Work with customers in a calm and professional manner.
  • Adhere to our work hours of Monday-Friday, 9am-6pm and every other Saturday, 9am-2pm.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • On-the-job training
  • Paid time off
  • Professional development assistance
  • Referral program
  • Vision insurance

Experience level:

  • 2 years

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday
  • Rotating weekends

Work setting:

  • In-person
  • Office

Ability to commute/relocate:

  • Schaumburg, IL 60173: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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