Job description
Join Our Team as a Customer Service Representative!Robert Half has a fantastic career opportunity for an articulate, highly-skilled Customer Service Representative. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This position will operate in a fast-paced and dynamic environment. If you're looking for a short-term contract / contract / contract / temporary to full-time position in Waterville, Ohio, this Customer Service Representative opportunity could be for you!
What you get to do every day
- Contribute accurate, friendly customer service in a timely fashion
- Manage the fielding and sending of important written business correspondence
- Organize and route incoming telephone calls
- May support business development and client referral goals by actively cross-selling and referring customers
- Strong proficiency in Excel and other Microsoft Program skills required
- Customer service and office administrative skills
- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Comfort and confidence when interacting with internal and external partners and clients/customers
- Proven computer skills
- Foundational knowledge in Resolve Customer Service
- Proven knowledge of manufacturing
- Proficiency in import customer service
- Solid understanding of customer service
- Experience with Superior Customer Service
- Expertise in export customer service
- Demonstrated experience performing extensive research to resolve complex customer inquiries
- Supportive, positive attitude with a detail oriented demeanour applied to all tasks
- Strong communication and interpersonal skills
- Strong problem solving and analytical skills
- 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use .
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