Job description

****NOW HIRING - Customer Service Support Specialist - Sharonville, Ohio****

Shift: Monday - Friday, 7:00am - 4:00pm

Pay Rate: $19.00 - $22.00 (based on experience)

***PAID WEEKLY***

Summary: This individual functions as the primary contact for existing and prospective Store customers.

Essential Duties and Responsibilities: The essential duties and responsibilities of this position include the following (other duties may be assigned):

• Maintains personal relationships with existing store customers and develops relationships with new customers.
• Identifies and fulfills customer product and/or service requirements.
• Fabricates hydraulic, industrial and pneumatic hose assemblies to fulfill customer needs.
• Coordinates pick up transactions at the counter including locating and pulling orders as required.
• Performs computer data entry related to all areas of Parker Store operations.
• Performs accurate cycle counts, orders products, transfers product to other locations, receives and stocks shelves with inventory.
• Works with store manager to maintain a professional store showroom appearance, assists in creating new displays and implements related marketing programs.
• Performs daily/weekly cleaning of store and bathroom(s).
• Along with the manager, is responsible for opening and closing the store.
• May serve as on-call for after-hours customer emergencies.
• Drives to deliver and pick up materials as needed.

Other:

• Must be willing to work overtime, including Saturdays and holidays (after hour emergencies).
• Must be willing to attend in-house and external product and sales training as required.

Job Type: Full-time

Pay: $19.00 - $22.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Experience:

• Retail sales: 1 year (Preferred)
• Data entry: 1 year (Preferred)
• Order fulfillment: 1 year (Preferred)
• Pulling Orders: 1 year (Preferred)
• Inventory Counts: 1 year (Preferred)
• Display Setup: 1 year (Preferred)

Work Location: In person

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