Job description

About us

Master Plumbing Heating Cooling / Universe Home Services is located in Huntington Station and Seaford, NY. We are professional, supportive, challenging and our goal is to provide an extraordinary experience to our customers by providing an extraordinary working environment for our employees..

Our work environment includes:

• Competitive pay
• Medical Insurance, dental, vision, life insurance, short-term and long-term disability.
• 401K plan with match
• Work life balance
• Growth opportunities
• Casual work attire
• On-the-job paid training
• 5 day work week.

The Big Task

You will promote customer satisfaction by converting incoming customer calls into booked service appointments.

Key Sub Tasks

You will need to learn the call script in order to sound professional and authentic when speaking with our customers.

• Participate in training so that you grow and develop as a professional.
• Maintain and update our customer database with complete and accurate information.
• Maintain communication with dispatch and your manager.
• Be available to work every other Saturday

Master is now part of the largest home services company on Long Island (Universe Home Services).
Do you want to be part of something bigger than just a job? Make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company.

If you are interested in joining what will be the largest Home Services business covering heating, air conditioning, plumbing and electrical on Long Island with a secure future, excellent benefits and an ideal opportunity for growth potential, please reply at your earliest convenience.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Parental leave
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift

Work setting:

• In-person
• Office

Application Question(s):

• Will you be able to work every other Saturday having a day off during the week?

Work Location: In person

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