Job description

Our company is looking for an experienced and capable Customer Service Representative who will work directly with our clients and will be responsible for scheduling orders and answering any questions related to our products. Experience with the waste industry is not required.

Essential Job Functions include but are not limited to:

• Enter accurate customer data (including customer, address, credit card) into the computer system while taking orders.
• Provide availability, size, and pricing information to customers regarding temporary dumpster rentals.
• Facilitate communication between customers, drivers, and management to ensure seamless day to day operations.
• Work with customers to solve basic issues without management intervention.
• Report customer complaints and issues to the proper team members to facilitate issue resolution.
• Follow up with customers who have inactive cans to generate additional revenue.
• Assist with the scale during high volume times.
• Utilize idle time to generate and cultivate leads.
• Protect business by maintaining confidential information.
• Maintain regular and reliable attendance and presence at work.
• Must possess excellent interpersonal skills.
• Effectively perform responsibilities under a high level of stress.
• Operate in a constant state of alertness and safe manner.
• Perform other duties as assigned by management.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• No experience needed
• Under 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work setting:

• Office

Ability to commute/relocate:

• Lake Orion, MI 48359: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

caravetterealestate.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caravetterealestate.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, caravetterealestate.com is the ideal place to find your next job.