Customer Care Specialist
Job description
Are you bored by your current job or frustrated with not being able to find work?
Are you a POSITIVE person with a FRIENDLY VOICE?
Want something challenging, exciting and rewarding?
Want to help people grow and do something with purpose?
Do you want to be part of an organization that will help you reach your full potential?
Do you want a career with a company that cares about your growth, success and fulfillment in life?
Premier Autogroup is:
- Voted best “New and Used” Dealer in the Magic Valley 5 years in a row
- Locally owned and operated
- Well-known for its charitable support throughout the region
- Nationally ranked in customer care
- Exciting, vibrant, creative place to grow and excel
- Dedicated to maintaining a positive, success-minded culture that promotes exceptional work/life balance
Culture and Employee satisfaction is a primary focus here! Be part of a team that makes a difference.
Because we are a fast growing company, we have many opportunities for growth and often promote from within.
Here’s an exciting opportunity to join a growing, fun and market-leading advertising agency as a Custom Care Representative.
Job Duties and Responsibilities
Our Custom Care Reps are the face and voice of our company and are responsible for the first impression our organization makes with new customers. This is our "A-Team."
The Premier Autogroup A-Team is made up of positive professionals who are dedicated to helping others own a nicer, newer® car.
- A-Team members make beginning the process of buying a nicer, newer® car easy and fun.
- A-Teamers help people in the Magic Valley make good decisions about their next vehicle and find the solutions they need.
- A-Teamers believe that everyone deserves to drive a nicer, newer car and that nobody should have to drive a car they hate.
- A-Team members know that every introduction to Premier Autogroup has the power to change somebody's life.
You will make relationships and offer free advice to potential customers OVER the TELEPHONE. You do not have to close sales. You are just responsible for beginning a relationship and opening a dialogue in a positive way by being a friendly voice on the phone to people who have already reached out to us and ask for our help.
We are looking for people with a friendly voice and a positive attitude that have a passion for making new relationships and enjoy the sport of conversation. If you like building relationships and the challenge of making new connections then we want to help you grow and build a lucrative career with us.
Our A-Team Members Enjoy:
- Competitive Compensation hourly + monthly bonus
- Five day work week
- Additional spiffs and contests to earn rewards and CA$$$H
- Health benefits
Position Qualifications:
This energetic, positive and self-motivated star will possess the following background, experience, skills and attributes:
- Experience as a Sales and/or Customer Service Associate
- Confidence to speak to new people on the phone
- The ability to ask tough questions
- Excellent verbal and written communication skills
- Positive, upbeat and savvy communicator
- Career oriented
- Must be comfortable using a computer
- Ability to meet and exceed productivity and performance goals
- A passion for creating and building business relationships
- Strong work ethic, professional manner and positive attitude
We believe that work and life should be Enjoyable, Simple and Prosperous®. If you believe in this too, we want to hear from you.
Please respond to this posting with your resume and a brief introduction.
NOTE: We respect your privacy. Your resume will never be shared without your permission. Please note that Premier Autogroup does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, Premier Autogroup will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Premier Autogroup explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.
Job Type: Full-time
Pay: Up to $25.00 per hour
Benefits:
- Health insurance
- Paid time off
Experience level:
- No experience needed
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Every weekend
- Monday to Friday
Work setting:
- In-person
Education:
- High school or equivalent (Preferred)
Work Location: In person
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