A full time Consumer Experiences Specialist job in Woodinville, WA is available at Ste. Michelle Wine Estates (SMWE). As a Consumer Experiences Specialist you will coordinate primarily external and internal private events and tastings requests while providing exceptional customer experiences. During concert season you will work with the Events Team in various support roles. This role does have weekend and some evening events.

Ste. Michelle Wine Estates is a premium wine company that is proud to call the greater Seattle area our home. We are a collection of distinctive wine estates and maker of some of the finest wines in the world because we value our vineyards and the art of winemaking. This focus has resulted in our ability to offer our consumers extraordinary and distinctive wines from some of the best regions in the world.

Consumer Experiences Specialist job responsibilities include:

• Effective and concise communication, written and verbal across multiple departments and locations throughout SMWE including Sales, Marketing, Communications, Guest Services, and external contacts to ensure elevated level of service and experience for all guests
• SMWE contact for preferred vendors and outside agencies.
• Various duties related to events including: wine sample ordering and coordination, scheduling and timeline troubleshooting, menu coordination with preferred caterers, audio/visual and additional administrative functions as assigned by department managers
• Assist Concert Manager with various projects related to concert season.
• Interface with creative services and digital departments to coordinate print and web projects including initiate job request, proof drafts, track deadlines, etc.

Position Requirements:

• Must be at least 21 years of age with high school diploma or equivalent
• Bachelor’s degree preferred in Hospitality Management, Communications, or related field
• 2 + years administrative support role experience preferably in hospitality, with event planning experience strongly preferred
• MAST Class 12 Permit and Food Handlers card required
• Excellent verbal and written communication skills with advanced level of proficiency with MS Office, including Excel and MS Visio
• Able to work in a fast-paced environment with frequent deadlines
• Excellent organizational, critical thinking skills and the ability to handle multiple priorities.
• Professional demeanor with ability to work effectively with international partners, customers and all-levels of internal personnel.
• History of responsible use of alcohol and other appropriate conduct, as well as fitness to be licensed, permitted, and/or certified by state and/or local regulatory bodies

Physical Requirements:

• Ability to lift and move items weighing up to approx. 50 pounds
• Ability to sit at desk for extended period

Your Compensation:

$46,323.00 - $60,188.00 per year based upon relevant experience.

At Ste. Michelle Wine Estates we believe in paying our employees equal pay for equal work. Individual offers are made dependent upon a candidate’s prior experience and education level as it pertains to the role.

Benefits of working with Ste. Michelle Wine Estates:

Our Total Rewards programs are designed to attract, motivate, and retain talented, curious people with a passion for innovation, collaboration, continuous improvement, and growth. We offer leading programs that inspire and reward superior performance and foster an inclusive, diverse, and healthy workforce.

• Health Care Coverage including medical, dental, vision & prescription – eligible on date of hire for full-time employees
• Paid Vacation & Holidays
• 401(k) with Employer Match and Supplemental Contribution
• Employee Wine Discounts

Culture at Ste. Michelle:

We Challenge: We are driven to succeed in everything we do, and we challenge ourselves and our team to perform at the highest level.

We Care: We put people first – our team, our consumers, our customers, our communities.

We Collaborate: We believe there is nothing we can’t accomplish – together – and we believe lifting up those around us is essential to achieving both individual and collective success.

Harvest your potential, Uncork the possibilities! If you are interested in a Consumer Experiences Specialist job in Woodinville, WA please apply now.

Ste. Michelle Wine Estates is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. For more information, see the EEOC's "Equal Employment Opportunity is The Law" poster.

Skills

Required