Hennepin County Public Health (HCPH) is seeking a Community Health Program Supervisor to oversee the Intake, Referral, and Outreach team within the Family Health area of the department. This position will provide supervision, oversight, and leadership to the Intake, Referral, and Outreach staff who oversee the outreach and referral network for Family Home Visiting (FHV) and Family Health services in Hennepin County. This position will work with community, hospital systems, and providers to ensure quality service for families, will monitor data related to referral and intake activity, and will work with operated FHV teams and contracted providers to build and maintain a coordinated intake and referral system.

• Oversee planning and implementation of FHV coordinated intake and referral system for operated FHV services and contracted providers implementing FHV models on behalf of the department.
• Develop and implement outreach program strategies to streamline and coordinate activities across Family Health programs and services.
• Monitor intake and referral data, identify trends, and address opportunities and barriers to outreach, referral, and intake.
• Supervise, train, and evaluate Intake, Referral and Outreach staff, establish performance expectations, evaluate team and individual performance results, and provide coaching for development and improvement.
• Represent the department on committees and task forces, act as a liaison with other county programs, state and local units of government, contracted providers, hospitals and clinics, and community stakeholders.
• Prepare reports and other written materials for funders and HCPH leadership.

Need to have:

• One of the following:
  • Six years or more of professional work experience in a related program area.
  • Bachelor's degree or higher in public health, public administration, community health, environmental health, nursing, behavioral/social science or other field appropriate to the position and two years or more of professional work experience in public health.
• Access to reliable transportation to travel within the Twin Cites metro area.

• Experience:
  • Supervising and leading teams to develop goals and projects, implement work plans, and evaluate results.
  • Working with Family Home Visiting programs, data management for grant reporting and tracking FHV provider capacity, outreach and referral.
  • Working with clinical providers, building relationships with community stakeholders, working with multidisciplinary teams, and facilitating strategic discussions.
• Ability to:
  • Gather and analyze data and information, design, test solutions to problems, and formulate plans.
  • Communicate effectively in both verbal and written form.
  • Demonstrate understanding of cultural differences and the impacts of racism on service provision, organizational effectiveness, and on relationships with staff, partners, and those we serve.
  • Use Microsoft or Google programs including Word/Google Docs, Excel/Google Sheets PowerPoint/Google Slides, and Outlook.
  • Be a strategic, adaptive, and creative thinker.
• Knowledge of:
  • Public health approaches and practices.
  • The impacts of racism on health and the social determinants of health.
  • Project management and program planning.

About the department:
Hennepin County Public Health’s vision is for all people who live, work and play in Hennepin County to experience optimal health grounded in health and racial equity. Our department works to improve the health of all county residents by addressing the social and environmental factors that impact their health and offering programs and services that help them to be healthy. We promote physical and mental health, prevent illness and injury associated with communicable diseases and environmental conditions, and reduce chronic diseases.

About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals - that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.

Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge. Select Guest.

Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.

Your future. Made here.

This posting may be used to fill current and future vacancies.

This position will have access to systems or other documentation that contains HIPAA data.

Note: You must attach a resume as part of your application materials to be considered for this position. Invitations to interview will be based upon an assessment of education and experience. Final candidates will be required to pass a drug test and background check.

If you have any questions, please contact:
Megan Baer
Megan.Baer@hennepin.us

Why work here?

Hennepin County embraces the Total Rewards philosophy. We want our employees to succeed – not only at work but as they move through life and its milestones. We offer advantages and opportunities others can't – including:

• Meaningful work
• Public service
• Competitive pay
• Work-life balance
• Generous benefits
• Opportunities to grow
• Commitment to your success