As a Clinical Quality Advisor, you establish effective client relationships by providing expert guidance and support to Quality Leaders at hospitals and practices using Medisolv’s ENCOR for Electronic Hospital Measures and/or Electronic Clinician Measures applications.

First and foremost, as a valuable member of the ENCOR team, you are committed to improving the quality of healthcare for the patients our clients serve. You use your in-depth understanding of quality measures, including Electronic Clinical Quality Measures (eCQMs) and Promoting Interoperability (PI), to assist clients with implementing and maintaining successful data capture and reporting processes.

While working closely with the client during application and measure implementation, you assist with current state evaluation, gap analysis, and measure and workflow education. Your continued work with the client after implementation includes on-going education, data validation and issue resolution. You are a self-starter, extremely analytical, and through your relationship building skills, you strive to be a resource to both your clients and the team.

Responsibilities:

• Provide excellent customer service to clients
• Software implementation, data analysis and support
• Educate clients on regulatory requirements and measure specifications
• Review workflow, current state assessment and gap analysis
• Provide application training and guidance
• Validate and troubleshoot measure results
• Data submission to regulatory agencies
• Other duties as assigned

Required Qualifications:

• Bachelor’s degree in related field
• 3 years relevant (healthcare/informatics) experience
• Excellent verbal and written communication abilities
• Excellent customer service skills
• Aptitude to learn complicated process & measure logic
• Must successfully pass a pre-employment background check
• Must be authorized to work for any employer in the U.S. We are unable to offer visa sponsorship for this position.

Preferred Qualifications:

• Knowledge of quality measure specifications and requirements
• Experience with EHR implementation and support

This position is open to remote work. Our office is located in Columbia, Maryland.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)