Clinical Improvement Delivery Consultant

Full Time
Remote
Posted
Job description

Job Title

Clinical Improvement Delivery Consultant

Job Description

Effective Tuesday, January 4, 2022, all U.S.-based employees are required to be fully vaccinated against COVID as a condition of employment at Philips*.

  • Employees may request a reasonable accommodation.

If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact 888-367-7223, option 5, for assistance.

  • Montana employees are currently excluded from this requirement at this time.

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common: An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

Clinical Improvement Delivery Consultant - Remote based, National Travel

In this role, you have the opportunity to

…Impact staff knowledge and improve client outcomes in the areas of adoption and optimization of monitoring solutions at numerous Philips customer sites. As a Clinical Specialist with Philips Healthcare, no two days are the same. One day you may be delivering a custom-made educational program at a major teaching hospital, the next you could be working with a customer to identify gaps in current processes and opportunities for improvement. You will customize to support the clinical work flows in the customer’s units and help optimize the use of new technologies. You are critical to the successful planning and implementation of significant improvement projects.


You are responsible to

  • Serve as a clinical resource to Hospital Patient Monitoring (HPM) customers nationally
  • Expected travel to all states in the in the U.S.
  • Work closely with the Philips team of Thought Leaders, sales, marketing and clinical specialists during multiple phases of the implementation processes
  • Understand customer’s goals for their Philips solution; develop plans to support solution implementation and use from a clinical perspective
  • Manage the clinical aspects of an implementation including: assessing workflows, creating education plans, determining customer needs, supporting and encouraging ongoing adoption of change, and optimizing use of Clinical Professional Services (CPS) solutions/services
  • Focus on the clinical and educational needs of patient monitoring customers in various hospital environments
  • Understand clinical implications of technical implementations including networks and clinical informatics systems
  • Deliver clinical services to customers that are consultative, advanced, and focused on workflows and clinical optimization
  • Apply product and clinical knowledge to troubleshoot and solve problems
  • Support customers in the use and optimization of their systems
  • Establish and maintain strong working relationships with key internal partners and customers; enable the success of the team

You are a part of

An organization passionate about patients and the care providers interacting with them. Based in the field, you will travel to hospital sites throughout your allocated territory, representing Clinical Professional Services in the post-sales delivery of clinical services. You will operate remotely, independently, and be self-motivated while working under the Director of Clinical Professional Services with minimal supervision. Our teams of professionals work collaboratively together with our customers and internal partners to ensure an outstanding customer experience and to encourage positive clinical outcomes.


To succeed in this role, you should have the following skills and experience

  • Bachelor’s Degree in Nursing or equivalent (RN); current nursing licensure
  • 5+ years in depth knowledge of the critical care environment
  • Clinical teaching/in-servicing experience
  • Exceptional communication and presentation skills
  • Project management skills and experience
  • High comfort level with technology and nursing informatics concepts
  • Willingness to travel overnight 75% of the time
  • Advanced computer skills and understanding
  • Ability to be managed remotely
  • Ability to work in ever-changing environments
  • Flexibility and tolerance of ambiguity
  • Detail oriented with excellent organizational skills
  • Within 1 hour of a major airport
  • Must possess a valid Driver's License
  • Average driving is 1 to 4 hours daily
  • English as a primary language
  • Lift parts or carries parts weighing a few ounces to over 25 lbs.
  • Frequently bends, stoops, twists, turns, and works in unusual positions using full body mobility
  • May be required to be available 24 x 7 via phone or text
  • Potential exposure to hazardous physical, chemical, and biological agents
  • This position will require you to meet all customer specific mandates such as vaccinations and or screening tests

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.

Company relocation benefits will not be provided for this position. Candidates need to live within the territory or within commuting distance to Miami, FL

This position will require you to meet all customer specific mandates such as vaccinations and or screening tests.

Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

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#LI-Remote

#IndeedCS

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.

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