Job description
Client Service Operations, Senior Associate
We are looking for a Client Service Operations Specialist for our department Collateral Services EMEA in Frankfurt, Germany. The position will contain basic training (mainly on-site) while later on it can be also fulfilled working remotely/from home partially.
Why this role is important to us
The team you will be joining is a part of State Street Global Markets (SSGM). When owners and managers of institutional assets need research, trading, securities lending and innovative portfolio strategies, they turn to SSGM business unit. As our investment research and trading arm, SSGM’s number one goal is to enhance and preserve our clients’ portfolio values by applying technology, optimizing trading, and linking asset classes and markets across the world.
Join us if making your mark in the capital markets industry from day one is a challenge you are up for.
What you will be responsible for
As Client Service Operations, Senior Associate you will
- Daily calculation of mark-to-market exposure and margining for clients doing bilateral OTC, CCP, ETD and Repo business
- Responding on queries raised by clients, counterparties, custodians or other stakeholders (via email or telephone)
- Internal and external reporting
- Supporting migration of new business for existing clients as well as onboarding of new clients
- Proactively detecting issues in daily processes for on- and offshore teams as well as resolving/supporting the resolution process
- Monitoring and developing current processes
What we value
These skills will help you succeed in this role
- Fluent English language skills (written and spoken), German will be a plus
- Good MS Office skills (especially Excel and Outlook)
- Candidate is expected to be a team player, quick learner and have a good eye for details
- Stress resistance, multi-tasking and ability to work within multiple deadlines
- Bachelor’s degree (or higher) in finance, business or equivalent field or apprenticeship in banking/finance
- Previous professional experience in financial industry
- Good knowledge of the financial industry and financial instruments (derivatives, securities etc.)
- Structured, goal-oriented and independent work style
- Very high level of client and service awareness
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at StateStreet.com/careers
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