Job description

Job details

Client Relationship Associate - SPA Ambassador

Salary

$18 an hour and up

***Hourly Pay Plus Bonus***

This is a performance based position. If you are super outgoing, we will teach you how to sell.

Job Type

Full -time and part-time

Number of hires for this role

2

Qualifications

• High school or equivalent (Preferred)
• Marketing experience ( Preferred )
• Customer Service: 1 year (Preferred)

Full Job Description

Valure Spa & Laser is looking for amazing Client Relationship Associate to join our growing team.

****If you have experience selling memberships (tanning, gym, etc) or skin care products that would be a big plus!

We are willing to train the right people -- even without experience -- as long as they are happy, professional

and ready to provide five star customer service to our guests. Must be motivated to sell.****

Hourly pay plus bonuses.

***So what does a Spa Associate do? Our Spa Associates could be called Spa Ambassadors!

You represent our spa from the first phone call of a new client to the check-out of our last guest.

We need you to impress everyone you meet!***

Responsibilities Include:

• Answering all incoming calls
• Scheduling appointments
• Confirming appointments
• Greeting and checking-in/out customers to perform excellent customer service and connect with each customer
• Effectively educating/selling clients on spa memberships, enhancements, gift cards and future appointments
• Supporting other team members needs to ensure smooth operations
• This is a job that requires a person who can maintain a positive and pleasant demeanor in a chaotic environment.
• Weekend and evening availability maybe required
• Ringing up retail purchases.
• Memorizing all phone scripts
• Managing patient flow so wait times are limited

Requirements:

- Must have a cheerful and outgoing disposition and work well as a team

- Must have customer service background

- Must have reliable transportation

- Must be a fast learner

- Must be able to remember and role play scripts

- Must be good at sales

Desired Skills/Traits

· Energetic and passionate.

· Able to multi-task.

· Customer service oriented.

· Positive attitude.

· Outgoing personality.

· Coachable/willing to learn new skills.

· Intermediate phone and computer skills

We Offer:

• Competitive pay
• Paid time off
• Career development opportunities
• Treatment discounts

To join our team, please respond to this ad with your cover letter and resume.

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Vernon Hills, IL 60061: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Required)

Experience:

• High-end sales: 2 years (Required)
• Customer Service: 2 years (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person

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