Job description

Company Overview:

Physicians Rehab Solution (“PRS” or the “Company”) is a best-in-class provider of practice management services to physician-owned outpatient rehabilitation clinics.
Primarily serving orthopedic practice groups, the Company assumes full management of daily operations at their clients’ physical therapy (“PT”) and occupational therapy (“OT”) clinics. The Company was co-founded in 2011 by CEO Tom Pennington and CFO Phil Clements, accomplished executives with a track record of leading, growing, and driving successful business growth at the helm of rehabilitative care operators. The Company has offices in Bowling Green, KY and
Elizabethtown, KY (Louisville MSA) with 220+ full-time PRS employees and 540+ managed employees, currently managing ~75 clinic locations across the country.

PRS exists to restore the lives of our patients, to have a positive impact on the lives of our therapy team and physician partners, to share the message and positive impacts of Servant Leadership and to build positive clinic cultures.

PRS restores the lives of our patients through:

• Advanced continuing education & certifications
• Evidenced Based Care
• Mentorship
• Standardized outcome measures (FOTO)

PRS positively impacts the lives of our therapy team through:

• Learning their strengths & weaknesses
• Mentorship
• Incentivizing and Rewarding Clinical Excellence and Efficiency
• Remaining focused on evidenced based quality care leading to industry leading outcomes - equipping, educating, and supporting each team member for success.

PRS positively impact the lives of our physician partners through:

• Communicating KPI’s and benchmarking data
• Delivering high quality outcomes using custom protocols and the latest

Evidence Based therapy practices.

• Managing to industry standard benchmarks that deliver patient centered care and profitability.
• Ensuring regulatory compliance using therapy specific EMR and/or oversight by PRS team
• Growing the footprint and brand of the physician group via expansion of service lines and/or satellite clinic locations through process improvements and market analysis

PRS demonstrates Servant Leadership and builds positive clinic cultures through:

• Advancing leadership skills through book clubs, quarterly leadership calls, annual leadership summit, and constant feedback and mentorship
• Establishing clinic specific Missions, Values, and Behaviors which align with the mission of our physician partners.
• Recruiting like-minded team members that value the Servant Leadership methodology.
• Supporting individual team member’s passions through initiation of niche service lines of interest to team

PRS Values:

• Servant Leadership – Find unique ways to serve our patients & facilitate optimal operations of clinical staff.
• Patient Centered – Focus on the patient in front of you, think ahead for them and educate them on logistics of their care.
• Clinical Excellence – Maintain daily schedule in an optimal manner for clinicians & take actions that impact plan of care completion.
• Shared Sustainability – Perform designated procedures that impact daily volume, including ASR, patient reminder calls & lost patient log follow-up.
• Customer Service – Deliver "Wow!" by exceeding customer expectations in key areas: Communication, Friendliness, Safety, Confidentiality & Hospitality

Position Overview:

Background: The company has scaled significantly since inception and operating at a trajectory that is expected to continue, if not elevate, over the next several years.
The number of PRS employees and managed staff is increasing at a similar rate, consistently expanding the company’s human resources, recruiting, and talent management responsibilities. PRS is creating a new position on its management team, the Chief People Officer, to lead all people functions and drive effective people strategies to maximize company performance.

The position requires a performance-oriented individual with a mind for people- centric solutions. This individual will be accountable for designing, educating, deploying and maintaining excellence in the areas of recruiting, compensation, benefits, systems, talent management, talent retention, employee relations, learning and development, diversity and inclusion, performance management, and compliance. Given PRS’ need for performance throughout all stages of growth, the optimal candidate understands how to assess, design, and motivate personnel to support near-term and long-term commercial goals.

The candidate will take ownership of building a team that is aligned with the PRS
Values, know how to maintain the culture that makes PRS special, and be capable of scaling the team to a much larger workforce across the country. The optimal candidate has had positions in human resources, recruiting, and/or talent management within a multi-site, outpatient rehabilitation company.

Responsibilities:

The Chief People Officer will be leading all people initiatives, with high level responsibilities including:

• Talent: assess and optimize recruiting processes, candidate evaluations, interview best practices, third party recruiter base, and talent management KPIs
• Learning and Development: create learning and development programs to foster employee growth and prepare individuals to assume increased responsibility as the company scales.
• Performance Management: assess and improve performance criteria, manage reviews, promote candid feedback, and establish standards that drive excellence for PRS.
• Culture and Employee Experience: maintain and improve the PRS culture, ensuring cultural consistency as PRS scales its corporate and clinical employee base.
• Organizational Assessment and Design: educate, advise, and influence other PRS executives on organizational design, development, competency, and planning.
• Compensation and Benefits: assess, improve, and manage a competitive compensation program for employees that aligns incentives with performance and PRS success.

Desired Behavioral Attributes:

• Organization and Planning: Plans, organizes, and schedules in an efficient manner. Focuses on key priorities.
• Analytical Skills: Able to structure and process qualitative or quantitative data and draw insightful conclusions from it. Exhibits a probing mind and achieves penetrating insights. Outstanding intellectual ability with judgment that reflects reasoned and creative business views. Intelligent and quick- thinking.
• Communication: Speaks and writes clearly and articulately without being overly verbose or talkative. Maintains this standard in all forms of written communication including emails Communication is clear, respectful, and timely.
• Proactivity: Acts without being told what to do. Brings new ideas to the company.
• Cost-consciousness: Strong negotiating skills with a focus on minimizing cost and maximizing value of internal and external products and services.
• Work Ethic: Possesses a strong willingness to work hard and sometimes long hours to get the job done.
• Teamwork: Reaches out to peers and cooperates with management to establish an overall collaborative working environment. Must possess a high degree of energy, strong personal character, integrity, leadership, and respect and have the proper personal demeanor, and professional outlook to create a positive working environment.
• Listen to learn & understand: Be receptive to new ideas & policies, ask questions, and speak up when instructions are not clear.
• Relentless effort: Finish daily tasks, multi-task, keep your eyes open to help, be punctual, communicate clearly, overcome adversity.
• Respect for one another: Do not gossip, respect differences in opinion, speak truth in love, be kind.
• Create positive, fun energy: Start and finish the day with energy, share joy, be a catalyst of positivity for patients and team members, find and facilitate ways to celebrate successes & key dates.
• Passion: Remain focused on our mission, restoration of lives and positive impacts on those around us, remember the why regardless of the what

Required Qualifications:

• 5+ years’ experience in the Physical and/or Occupational Therapy field.
• 5+ years’ of Executive level experience (Vice President or Officer level)-required.
• Bachelor’s degree in HR Management, Organizational Development, Business Administration or equivalent required – required.
• Minimum of 10 years’ experience Proven operational experience in staff development, training, and supervision: ideally has worked in a leadership role using performance management and metrics for success; proven ability to develop and lead diverse work teams across multi-functional areas- required.
• Health Care experience - required.
• SHRM or HRCI certifications - preferred
• Master’s Degree, including but not limited to a Master of Science in Human Resources or MBA– preferred.

Office Location:

Remote from home location, with ability to travel to national locations.

Benefits:

• Above Market Compensation
• Day 1 Benefits -Medical, Dental, Vision, Long-Term Disability, Life & AD&D
• Unlimited PTO
• Holidays & Bereavement
• Continuing Education Yearly Stipend
• Leadership Program and Book Club

No Phone Calls Please

Physicians Rehab Solution (“PRS”) is an Equal Opportunity Employer. PRS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: $110,000.00 - $160,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Human resources management: 5 years (Preferred)
• Physical or Occupational Therapy: 2 years (Preferred)

License/Certification:

• Professional In Human Resources or SHRM Certification (Preferred)

Work Location: Hybrid remote in Bowling Green, KY 42104

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