Job Description:

Shift varies - Will take call

JOB DUTIES – It is expected that all duties and responsibilities of this position will be performed in a manner consistent with the mission and core values.

Technician II:

• Accurately prepare medications for dispensing.
• Proficiently operates pharmacy automation.
• Ensures medications are delivered timely.
• Responsible steward of resources through inventory management and elimination of waste.
• Maintains appropriate storage of medications including rotation of inventory and management of expired items.
• Complies with use of appropriate pharmaceutical waste streams.
• Maintains cleanliness of department and medication storage areas.
• Process returns timely.
• Prioritizes workflow by patient impact.

• Follows hospital and departmental policies and procedures.
• Adheres to medical ethics and has concern for the welfare of the patient, pharmacy and institution.

• Willingly accepts other duties as assigned.

SUB SPECIALTY AREAS OF RESPONSIBILITY: Within the Technician I or Technician II roles there are sub specialty areas of responsibility that require additional job duties.

Medication Reconciliation: In addition to either Technician I or Technician II job duties listed above:

• Performs a variety of functions which impact the medication reconciliation process and patient care.
• Prioritizes workflow by patient impact.
• Collects or updates an accurate medication list of the patient’s home medication in anticipation of hospital admission from various resources (patient/caregiver interviews, medication bottles, physician offices, community pharmacies, historical encounters, extended care facilities, or other acute care facilities) to ensure a complete and accurate entry into the hospitals electronic health record for utilization by the provider responsible for admitting the patient.
• Identifies when a discrepancy related to inappropriate dosing, frequency, or schedule for a home medication exists and uses this knowledge to obtain clarification to ensure accuracy of the home medication list.
• Effectively communicate with other healthcare professionals to prioritize patient care and identify patient specific needs.
• Communicates delays or difficulties in the reconciliation process to the appropriate disciplines.
• Directs any unresolved issues to the admitting provider or supervising pharmacist in all cases of unresolved discrepancies related to a patient’s medication or allergy history.
• Records the patient’s preferred outpatient pharmacy in the electronic medical record, or equivalent.
• Obtains and records the patient’s allergy history in the electronic medical record, or equivalent, and clarifies and records the nature of the allergic reaction when applicable.
• Provides excellent customer service skills for nursing, pharmacy, and medical staff to foster relationships that assure optimal patient care during home medication information collection.
• Assists with appropriate storage of home medications.
• Identifies quality and efficiency improvement opportunities while on the patient care areas and brings suggestions to pharmacy management.
• Participates on department and interdisciplinary teams to resolve problems and improve processes.
• Under the supervision of a pharmacist, may assist in drug distribution tasks to expedite medication delivery as needed.

Retail:

• Accurately and efficiently processes and fills prescriptions for pharmacists verification
• Processes and receives wholesaler order correctly
• Assists pharmacists with obtaining and processing specialty products
• Ensures positive customer relation interactions

Packager: In addition to either Technician I or Technician II job duties listed above:

• Maintain adequate inventory of packaged product to ensure timely dispense and delivery.
• Proficiently operates and maintains pharmacy automation for packaging.

• Assists with purchasing in the absence of the buyer.

Automation and System Coordinator: In addition to either Technician I or Technician II job duties listed above:

• Administrator for pharmacy automation including:

• Connect RX
• NarcVault
• AcuDose
• MedCarousel
• PacMed
• Bulk Packager
• MediDose
• Robot

• Administrator for pharmacy systems including:
  • TempTrak
  • Simplifi797
  • Patient assistance reimbursement programs

• Coordinate optimization of the automation equipment.
• Train and access staff competency with pharmacy systems annually.

• Assist technicians with workflow or assume additional responsibilities when needed.
• Assist with purchasing in the absence of the buyer.
• Assist with development and maintenance of department policies and procedures.

Buyer: In addition to either Technician I or Technician II job duties listed above:

• Manage purchasing, returns, recalls, inventory turns, shelf location, par values, back orders, shortages, and discontinues.
• Support purchasing that contributes to health system initiatives and fiscally responsible inventory turns.
• Act as department expert for distributor purchasing software.
• Anticipate, assess usage and quantity on hand against proposed release, and inform clinical coordinator, pharmacy manager and director of medication shortages.
• Establish and maintain relationships with suppliers and inter/intra department personnel.
• Accurately process department charges, accommodation sales billing, and manage invoices.
• Provide basic purchasing and inventory management training for employees and assess competency annually.
• Assist automation coordinator with continual inventory evaluation.
• Assist with development and maintenance of department policies and procedures.

The above is intended to describe the general content and functions of this job. It is not to be construed as an exhaustive list of all duties or responsibilities. Associates may be required to perform other job related duties as required by their supervisor. The job description is subject to continual revisions as needed for patient care. Due to the services and care provided by this institution, associates may be requested to serve in related capacities as determined by their qualifications in a different unit, department and location, in an effort not to disrupt the provision of patient care.

QUALIFICATIONS AND ACCOUNTABILITY –

• High School Diploma or equivalent required
• Pharmacy Technician Certification through PTCB or ExCPT required
• Registration with the Kentucky Board of Pharmacy required within 30 days of hire.
• 1 year hospital experience or 2 years retail experience preferred.
• Attentive to detail.
• Ability to efficiently organize and prioritize workflow for timely completion.
• Comfortable performing basic pharmaceutical calculations.
• Flexibility to adaptability to interruptions in workflow and continuous change.
• Critical thinking skills to identify potential process failures and solve problems.
• Interpersonal skills necessary to interact with all levels of hospital personnel.
• Demonstrates customer service priority to anticipate and exceed expectations.
• Trustworthy and accountable.
• Engaged in continuous growth and development.
• Adheres to medical ethics and has concern for the welfare of the patient, pharmacy and institution.

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Employees will be expected to comply with Baptist Health’s infectious disease and vaccination policies, which include but may not be limited to compliance with BHS’ mandatory vaccination policies for influenza and COVID unless reasonable accommodations are needed under applicable law

Baptist Health is an Equal Employment Opportunity employer.