Job description

We are looking for Honest, Reliable, Hardworking, Flexible candidate who wants to work.

About the Role This position is responsible for providing a lasting and engaging phone experience for our guests by booking reservations, confirming reservations, and handling guest concerns.

What Sets You Apart

• Ability to be friendly and engaging on the phone with guests.
• Ability to focus on phone calls in a fast paced environment
• Ability to handle escalated calls with confidence and professionalism.
• Ability to build effective relationships with guests and all levels of professionals; must have good interpersonal skills.
• Ability to prioritize work effectively.
• Strong verbal communication skills.
• Ability to receive constructive feedback from team and management
• Must be able to work well with the team.
• Must have flexibility to meet shift requirements
• Must be a team player and pick up shifts, if needed

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Required)
• Call Center: 1 year (Preferred)

Work Location: In person

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