Job description
Job Description
JOB TITLE: Butcher Block Supervisor LOCATION: Retail JOB CODE(S)
REPORTS TO: Meat Manager DEPARTMENT: Meat ALBERTSONS: 16413
SALARY OR HOURLY: Hourly DATE: September 2017 RANDALLS/TOM THUMB: 16276
PURPOSE:
Exemplifies and ensures strong customer service in all areas of the job. Provides a superior quality product that exceeds the customers’ expectations. Working knowledge of the department functions, and maintains adequate amount of fresh inventory. Butcher Block Supervisors are primarily responsible for keeping and maintaining a fresh inventory, processing administrative paperwork and maintaining accurate department records.
DUTIES AND RESPONSIBILITIES:
- Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly Customer Service.
- Assists customers by making product suggestions, filling special orders and food preparation suggestions.
- Engages in suggestive selling and other sales techniques via telephone, in-store intercom and one- on-one customer interaction.
- Plans daily operations, monitors production process following company procedures and profitability.
- Responsible for washing and processing fresh fish.
- Trims, cuts, wraps, trays and displays meat, seafood and poultry. Creates effective displays for meat, poultry and seafood products, rotates and discards outdated or spoiled product. Ensures cleanliness of work area and department.
- Weighs, wraps and prices Butcher Block products. Stocks and rotates meat, poultry, and seafood products to ensure quality, freshness, selection and adequate quantity to meet customer demands.
- Prepares seafood salads and cheese balls, cooks food samples and steams fish products.
- Implements effective promotional and seasonal displays. May be responsible for the operation and maintenance of meat cooler and freezer.
- Ability to follow and maintain department standards and requirements in handling quick sales items.
- Ensures temperatures are maintained in all phases of meat and seafood preparation, display and storage. Schedules, supervises, trains and assigns duties to department employees. Schedules employees to ensure adequate coverage and service levels.
- Responsible for assisting with Packaged Meat.
- Monitors employee productivity and evaluates overall performance.
- Understands opening and closing department procedures.
- Trains employees on store policies, sales and record keeping procedures.
- Identifies and trains employees with high potential for advancement opportunities.
- Working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee
Handbook.
- Responsible for insuring proper code dating for all products within the department are being enforced.
- Initiates personnel actions such as pre-employment interviews, transfers, promotions, and disciplinary actions.
- Physical inventory taken every 4 weeks.
- Controls inventory to ensures adequate product quantity, quality and freshness and maintains inventory levels according to division directives. Stocks and rotates product. Maintains and organizes Butcher
Block case.
- Controls shrink.
- Implements correct product preparation techniques.
- Uses and operates equipment such as pallet jack, hand truck, scissors, knives, safety cutters, wrapping machine, scales, tenderizer, steamer, grinder and cutter.
Butcher Block Supervisor
September 2017
Page 2
- Accurately completes, maintains and monitors daily log sheet, Production Chart, Meat Grinding Log,
Refrigeration Temp Logs, Tare Logs, Sales and Labor and other required paperwork and logs.
- Performs receiving duties including breaking down loads, verifying orders using invoices, inspecting quality, reporting shortages, stocking and rotating product. Adheres to product temperature and storage guidelines and follows proper packaging techniques. Processes administrative paperwork and maintains accurate department records.
- Ensures that proper temperature levels for product are maintained. Ensures proper signing of products to include accurate pricing and Country of Origin Labeling (COOL). Complies with retail labeling laws, federal and state regulations, Company and code dating policies.
- Complies with all workplace safety rules and regulations.
- Ensures safety, cleanliness and sanitation of sales floor, work area, freezer, cooler, equipment and display area, including code date compliance as required.
- Implements emergency procedures in the event of equipment and computer software malfunctions.
- Communicates sales goals, department performance and sales opportunities to department employees to ensure positive results.
- Complies with and ensures compliance with company grooming standards and dress code.
- Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity.
- Other necessary and required duties.
SKILLS AND PHYSICAL REQUIREMENTS:
- Requires strong communication and interpersonal skills and the ability to maintain professional demeanor in regards to customers and co-workers.
- Requires a good understanding of overall company practices and Meat Department policies and procedures.
- Ability to frequently reach, lift and maneuver objects of varying dimensions and weights up to approximately
60 lbs. Bends, stoops and reaches frequently. Pushes and pulls fully loaded hand trucks and pallet jacks.
Performs repetitious arm movement to prepare, package and display products.
- Manual dexterity and good eye-hand coordination are necessary. Able to stand for long periods of time.
- Mental alertness is necessary to ensure safe and accurate completion of work activities. Requires knowledge of basic mathematics and weights and measures. Must have knowledge of product variety, standards, perishability, product handling, sanitation, labeling and department policies and procedures.
- Operates telephones, pallet jack, hand truck, knives, scissors, safety cutters, wrapping machine, scales, tenderizer, steamer, grinder and cutter. Utilizes cleaning supplies and equipment.
- Operates computer software and electronic ordering devices to order product.
- May be required to work nights, weekends and holidays. Scheduled hours will vary. Good attendance is required.
- Exposure to potential hazards exists with respect to equipment and work aids necessary to perform job duties.
WORK ENVIRONMENT
- Generally works in a temperature controlled environment. Frequent exposure to refrigerated conditions and items at or around 35°. May be exposed to -20° F while handling products in freezer.
- Occasional travel, including overnight travel, may be required.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified.
Job Type: Full-time
Pay: $15.50 - $17.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Paid training
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Austin, TX 78748: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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