MISSION

Missions are accomplished with people, driving towards a greater purpose. Foley has been a trusted partner to motor carriers of all sizes. Our technologically advanced approach to DOT compliance automates many of the background screening and compliance requirements motor carriers must comply with- making it easier for them to onboard and retain the right driver for their business. At Foley we just don’t help our customers stay compliant – we help them thrive.

A positive attitude is everything. At Foley, we’ve created a culture that rewards kindness, enthusiasm, and a can-do attitude. Whether we’re working together internally or helping a customer solve a problem, we approach every challenge with a sense of humor, optimism, and the determination to succeed.

BUSINESS SYSTEMS ANALYST

We are seeking a Business Systems Analyst to join our dynamic Technical Operations team. As the Business Systems Analyst will have an excellent proficiency with working to improve business capabilities by facilitating the implementation of process and system improvements. This key role in our Technology Organization will support our company’s growth helping to enhance and refine our industry leading tools and digital platforms.

A successful candidate will also be able to prioritize a multitude of concurrent issues and escalate with a customer obsession mindset and demonstrate a proven ability to operate in pressure situations.

This is a remote option- those residing in CT, NC, MA, NH, NE, SC, GA, FL, TX, TN, NJ, IN, PA are welcome to apply!

This positions offers $60k-$70k based on experience.

WHO YOU WILL WORK WITH

In this role, the Business Systems Analyst is responsible for working with stakeholders to elicit, analyze, specify, and validate business and solution requirements to meet business needs. Must be able to work with a diverse stakeholder group, identify areas of contention and create a shared understanding between the internal stakeholders and the solution delivery team while maintaining alignment with Business and IT Strategies.

You’ll also be called upon to contribute to enterprise cross-functional projects and interact with software developers, executives, vendors, and other support teams in support of key business objectives.

Because our departments work so closely together, we are always looking to improve our current process. We welcome ideas to work collaboratively with roles and departments. We cannot wait to hear your new ideas!

WHAT YOU WILL DO

In your first 90 days, you’ll

• Learn how Foley’s products and services work and how Foley can have a positive impact on our customers business.
• Understand our technology and the tools that are used.
• Learn other functions/teams at Foley and how they impact our customers.

Within your first 6 months, you’ll

• Maintain in-depth knowledge of applications and stays current in technical enhancements, methodologies and trends related to the assigned application(s).
• Analyzes existing systems or procedures and identifies technical or procedural improvements.
• Recommends business practices to optimize use of application systems.
• Develops operational procedures for products, services, and systems.
• Develop user documentation for newly created processes and system enhancements.
• Designs processes to meet regulatory requirements.
• Builds, maintains, and utilizes partnerships across the enterprise.
• Provides analytical support to maximize product performance by understanding system capabilities, user needs, and user experience.
• Creating detailed Functional Designs for technical counterparts

WHAT WE’D LIKE YOU TO HAVE

• At least 1-year professional experience in a Business Analyst role performing the listed responsibilities, including experience with the following artifacts is desirable:
  • Eliciting and documenting functional requirements and use cases.
  • Producing process flows using Flowchart/Process Mapping Tool (Visio or similar)
  • Demonstrable technical skills and ability to learn technology.
  • Strong organization, written and oral communication skills.
• Ability to synthesize business issues into technical solutions.
• Self-starter with desire make decisions and contribute ideas to improving the process.
• Perform a wide variety of duties and responsibilities with accuracy while meeting time sensitive deadlines.
• Proficient at multitasking and meeting deadlines; strong organizational and analytical skills.
• An ability to think creatively and apply strong analytical and problem-solving skills, driving issues to resolution.
• Strong attention to detail and excellent written and oral communication skills.
• Experience facilitating group sessions to gather requirements with ability to ask relevant questions to drill into the details.
• Performs an analysis of the current state of an application or system.
• Elicits and prioritizes user requirements.
• Creates business process flow diagrams Analyzes data elements and data flows.

WHAT YOU’LL LOVE ABOUT FOLEY

• The people! Our employees and customers consistently express the best thing about Foley is our close-knit, exceptionally talented teams. Check out our customers feedback – on Trustpilot
• Outstanding benefits. 3 medical plans to choose from, 2 level dental, and 2 level vision plans. Generous vacation, sick, and personal time off. 401K plan with a match. We’ve got your back so you can live your best life.
• It’s about ideas over egos. You will have the freedom to explore new ideas and approaches in an entrepreneurial environment, supported by a collaborative team.
• Professional growth. We open our roles to our employees first and encourage them to apply for growth opportunities. Our People Operations team is available to discuss career growth and help put a plan in place, helping employees achieve the growth they crave.
• Our environment! We celebrate success and believe in transparency and teamwork to get us there. We invest in collaboration tools so you can meet with your team face to face. Many of our roles are remote and we want to ensure our employees are engaged and can interact with their peers in a virtual space.

What We Do, How We Do It

Too often, companies use a piecemeal approach when it comes to screening drivers. They might use one vendor to help recruit. Another to screen. And still, another to address the complex world that is compliance. This approach is inefficient, expensive, and redundant. Not to mention, it makes it too easy for things to fall through the cracks.

At Foley, we've built a company that effortlessly manages these three areas under one roof: recruit, screen, comply. Thanks to powerful technology combined with our compliance expertise, we're able to deliver a comprehensive solution to our customers and, as a result, a better overall customer experience.

Where We're Headed

We're always developing new solutions to slay tomorrow's recruitment, screening, and compliance monsters. At the core of these solutions is our vast collection of data—and the many ways to leverage it, whether that's developing software to calculate a company's compliance risk or implementing predictive analytics to identify the best drivers.

What It's Like to Work with Us

Diving deep into a niche industry and becoming an expert . . .

Continually growing and advancing . . .

Making lifelong friends during the process . . .

That sums up what it's like to work for us. We're a 250+ person company on the verge of explosive growth thanks to our AI-powered technology—and where it's headed with predictive analytics. If you'd like to board our rocket ship, check us out:

www.foleyservices.com

www.goodegg.io

Keywords:

Business Analyst

BA

IT Business Analyst