Richardson Sales Performance is the global leader in sales training and performance improvement. When sales professionals across the globe want to advance their careers, they turn to Richardson for training and help. So it’s no surprise that many of the world’s top sales leaders, thinkers, trainers, and other professionals ultimately chose to work for Richardson itself. Not only has Richardson been an industry leader since 1978, but this is where the latest thinking in agile sales training and other innovations are continuing to be developed. And because the same highly personalized approach that we take to sales training informs our approach to employee development, Richardson has created the ideal environment for great careers to take off. Richardson – This is where it gets real.

Position Summary:

The Business Systems Analyst will be responsible for analyzing and improving our company's business systems and processes. They will work closely with business stakeholders to gather requirements, develop solutions, and implement changes that will enhance our overall efficiency and effectiveness. The ideal candidate will have a strong background in business analysis, project management, and information technology, and possess excellent communication and problem-solving skills.

Responsibilities:

• Collaborate with stakeholders to understand business needs and requirements
• Analyze business processes and systems to identify areas for improvement
• Develop and document functional and technical requirements for software applications and systems
• Work with software developers to design and implement software solutions
• Lead projects from inception to completion, ensuring that project milestones are met on time and within budget
• Conduct user acceptance testing to ensure software meets requirements and specifications
• Provide training and support to end-users on new systems and processes
• Develop and maintain system documentation, including user manuals and training materials

Qualifications:

• Bachelor's degree in business, information technology, or a related field
• 3+ years of experience in business analysis, project management, or a related field
• Experience working with SaaS or cloud-based software solutions preferred
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Knowledge of project management methodologies and tools
• Familiarity with software development lifecycles and Agile methodologies
• Proven ability to manage multiple projects simultaneous

We are an equal opportunity employer and welcome applicants from all backgrounds to apply for this exciting opportunity. If you are a talented and motivated Business Systems Analyst who is passionate about helping businesses succeed, we want to hear from you!