The Inside Sales Manager is responsible for managing expectations and developing business solutions for their assigned territories. They oversee creating effective business plans to generate new account revenue, obtain goals, increase brand loyalty, and driving a proactive prospecting strategy in a remote environment. Primary duties include brainstorming with other business development staff and sales leadership to define the scope of the project, review requirements, and approve timeframes. The Inside Sales Manager will work closely with other company departments to oversee the progress of business development.

• Responsible for meeting and exceeding annual new business sales targets
• Responsible for driving the sales process from start to finish.
• Point of contact and support for SaaS sales. Pick up and progress the customer thru the sales cycle when needed.
• Data mining prospective clients and developing target list for campaigns
• Develops new relationships and nurture existing relationships through a defined daily number of outbound calls to engage and follow-up with potential and assigned customers via telephone and email, identifying, and qualifying new prospective leads
• Drives and record business development activities and sales pipeline progression in a CRM (SalesForce.com)
• Ensures CRM (SalesForce.com) is updated and current and that all key customer information, leads and target accounts are stored and managed.
• Qualifies and generates leads through web searches, search engines, and cold calling prospective and existing customers in assigned areas to seek out and develop new business and product applications to increase market share.
• Responds timely to inbound leads through various channels.
• Conducts market research on prospective growth areas, competitive markets and industry trends.
• Develops business plan to achieve sales goals by identifying, advancing and closing deals, including working with respective departments to set a “road map” for growth within their market.
• Executes and educates Branch Office on national and local sales promotions or contests.
• Works closely with operations to ensure smooth continuity of sales process.
• Maintains a high level of product knowledge.
• Participates in sales calls, territory meetings and business planning process within assigned area. Builds and maintains a solid working relationship with all team members including but not limited to Regional Sales Managers, Marketing Directors, Senior VPs, Regional VPs and Presidents.
• Identifies, develops, and executes new and existing referral sources to build successful referring relationships.
• Actively identifies and generates prospects through strategic sales strategies focusing on customers in target markets.
• Achieves revenue goals, new account goals and key performance metric benchmarks on a consistent basis
• Works in conjunction with operations, marketing, sales leadership, and regional sales manager to prepare; proposals, RFI, and RFP.

• Basic understanding of sales principles and customer service practices
• Possess a high energy, strong desire to achieve top results with a charismatic and positive “can-do” attitude over the phone or virtually.
• Strong communication and presentation skills (phone, interpersonal, written, verbal, etc.)
• Ability to successfully multi-task in a fast-paced environment
• Self-motivated, proactive, detail oriented and a team player
• Knowledge of conflict resolution techniques at an expert level
• Creative problem solving in understanding and addressing clients' needs and pain points
• Time management and time critical prioritization skills

EDUCATION & EXPERIENCE:

• Bachelor's Degree Preferred
• Inside sales experience preferred
• Minimum 3 years sales experience required