Job description
Do you want to start a career with opportunities for growth and advancement, not just a sales or retail job? Do you love working with people and providing positive customer service and sales experiences? If so, we’re looking for you! Empire Finance, a Wallace Management Company, is looking for a friendly and outgoing Branch Manager who can provide outstanding customer service!
Wallace Management Company manages small loan companies with over 125 branches in 7 states- and growing! We have been in the small consumer loan business since 1980.
Why Empire Finance?
- Low-cost employee health, dental, vision, and life insurance for full time Team Members
- 401(k) plan including company match
- Paid holidays and vacation time
- Monthly bonus opportunities
The Branch Manager Role Responsibilities include:
- Provide on-site day-to-day management and supervision of branch employees.
- Trains new employees and develops their skills and understanding of company policies and all phases of branch operations, procedures and laws governing the consumer finance business.
- Keep the District Manager up to date on the overall performance of the branch.
- Provide leadership necessary to motivate employees and create and maintain a high degree of branch production by achieving company standards.
- Maintain consistent growth in accounts and receivables through obtaining new borrowers and retaining existing borrowers.
- Prepare reports as required by management
- Maintain good customer relations
- Maintain internal audits to satisfactory or better.
- See that all delinquent work is completed each day.
- Handle all serious customer issues that require management assistance.
The ideal candidate for the Branch Manager role will:
- Have 2 or more years of experience in managing a branch or equivalent experience
- Must be able to demonstrate a high degree of self-confidence, job knowledge, communications skills and organizational skills.
- Must have strong interpersonal skills.
- Should have some knowledge of Spreadsheet software and Word Processing software
- Must be able to understand, handle and produce loan documents.
- High school diploma
- Some college preferred
This position may require occasional travel.
Starting hourly rate based on experience: $16.54 per hour
Job Type: Full-time
Pay: From $16.54 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience level:
- 2 years
Shift:
- 10 hour shift
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: In person
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