Available Shifts

MUST BE AVAILABLE TO WORK WEEKENDS

• Bowling Center Cashier – Night Shift (5:00pm-Closing)
• Bowling Center Cashier – Day Shift (9:00am-5:00pm)

Job Summary

The Bowling Center Cashier plays a critical role in the overall operation of Aiea Bowl. The Bowling Center Cashier works directly with customers and the Operations Manager to create an inviting & safe environment at Aiea Bowl. The Bowling Center Cashier is also responsible for answering phones, customer service, customer questions/requests and overall customer satisfaction. Remember the Bowling Center Cashier is the first and last person the customer sees.

Job Responsibilities

• Delivers exceptional customer service to all customers by taking a genuine interest in the customer’s satisfaction at Aiea Bowl.*
• Is able to take calls and messages professionally and concisely.
• Working knowledge of Bowling Alley’s computer system, PA/Intercom system, and phone system.*
• Assists customers with shoe rental, ball rental, and lane issues.*
• Clean, sanitize, and up keep rental bowling shoes.*
• Organizes reservation and assists the Operations Manager in monthly bowling leagues and tournaments.*
• Basic knowledge and understanding of all operations in Aiea Bowl.*
• Ability to take direction from the Operations Manager.*
• Ability to lift 35 lbs.*
• Ensures a safe work environment for everyone by promptly cleaning up all spills.*
• Is able to adhere to the Dress Code that is set forth by G & G Entertainment Inc. and arrives to their shift on time, in complete uniform, and is ready to work.*

Personal Skills

• Able to resolve customer conflicts in a precise and professional manner.*
• Is able to communicate effectively to customers and all levels of employees.*
• Good memory for details.*
• Basic Cash Handling experience required; good arithmetic skill required.*
• Able to multitask and to stay calm under stressful/unusual circumstances.*
• Able to work with Team members in a diverse work environment.*
• Exhibits leadership skill and takes initiative in job advancement.*
• Takes responsibility for their actions and shows a genuine interest in the profitability of Aiea Bowl.*
• Maintains consistent attendance and punctuality.

Requirements

• Customer Service experience preferred.
• Basic computer knowledge
• Required to speak English.

Job Types

• Part-time
• Full-time

Pay

• From $12.00 per hour

Benefits

• Employee discount
• Flexible schedule

Shift

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Education / Experience

• High school or equivalent (Required)
• Customer Service: 1 year (Preferred)
• Cash handling: 1 year (Preferred)
• Phone etiquette: 1 year (Preferred)