Job description
Are you ready to be part of something BIGGER!
Del Air is looking for DEPENDABLE, DYNAMIC, and CUSTOMER FOCUSED Bilingual Customer Experience Specialists to join our growing TEAM where we believe in our employees and expects the best experience for our customers.
Responsibilities:
- Answer inbound and outbound customer inquiries via phone, email, chat, and social media in a fast-paced environment.
- Promote Del Air services to our customers by Scheduling Appointments, Offer service plans, and Process credit cards.
- Process credit cards, offer service plans, schedule appointments, process refunds.
What we desire:
- Open Schedule Flexibility. Weekend and holiday hours will be required.
- 1+ years of experience working in a contact center environment a plus but not required.
- Bilingual (English and Spanish) a plus but not required.
- Ability to work overtime with little notice; weekend and holiday hours will be required.
- Ability to utilize Microsoft Office, including Outlook, Excel, Word, PowerPoint, and other computer programs.
- Benefits offered by Del-Air:
- Hybrid and Flexible schedules
- Opportunities for career growth and advancement
- Weekly Pay checks
- Competitive hourly pay and commission
- Medical, Dental, and Vision Benefits
- Referral Incentives
We are an Equal Opportunity Employer and a Drug-Free Work Place. Military Friendly Employer
Job Type: Full-time
Pay: $17.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
Experience level:
- 1 year
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotating shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekend availability
Work setting:
- Call center
- In-person
- Office
Ability to commute/relocate:
- Sanford, FL 32771: Reliably commute or planning to relocate before starting work (Required)
Experience:
- administrative : 2 years (Required)
Language:
- English (Required)
- Spanish (Preferred)
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
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