At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Position Description:

The Associate role will provide critical executional support to the Virtual Care team by ensuring timely internal approval and management of vendors and tactics, as well as collaborating with internal and external Lilly partners to provide recommendations for content experiences for virtual care programs and digital solutions. Will help develop awareness drivers and access points to LillyDirect. This role will play a key role in maintaining a focus on defining and pulling through the patient experience.

Responsibilities include working with core business service partners such as Procurement, Regulatory, and Lilly Marketing Studios as well as internal and external partners to better understand human behavioral insights to which will inform content ecosystems across virtual care and digital solutions.

Responsibilities:

Key Objectives/Deliverables:

Objective 1: Tactical support and execution of virtual care and digital solutions. (60%)

• Prepare, create, develop and approve tactics for virtual care and digital programs.

• Collaborate with Virtual Care 3rd party Associate Dir to plan for integration of key 3rd party.

• Collaborate to plan for integration of proven programs

• Provide clear and concise reporting on metrics for current virtual care programs and digital solutions, including clear optimization recommendations based on key business metrics

Objective 2: Lead team content ecosystem (30%)

• Lead collaboration across key internal stakeholders to support ongoing prioritization of content needs and gaps for virtual care and digital solutions

• Create and manage content ecosystem maps across all virtual care and digital solutions

• Manage Content on Lilly platforms that support Virtual Care & Digital Solutions efforts

• Overlay behavioral economics insights with performance metrics to optimize patient-facing digital content experiences

• Optimize existing content and make recommendation for new content to meet accessibility needs of our diverse patient populations

• Provide clear and concise reporting including clear optimization and metrics on content executions.

Objective 3: Manage operational budgets and metrics (10%)

• Assist in business planning activities to forecast and estimate budgets

• Partner with Virtual Care operations lead to track and manage detailed budgets on an ongoing basis

• Collaborate with analytics team to coordinate and communicate key metrics and program metrics on a monthly basis.

Basic Requirements:

• Bachelor’s Degree

• At least 2 years of marketing experience

• Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

Additional Skills/Preferences:

• Pharmaceutical or digital healthcare experience/expertise

• Experience in effectively working with cross-functional teams

• Experience with vendor/ partner management

• Desire for creating digital solutions to improve equity in patient care and improve outcomes

• Self-directed, strong project management and prioritization skills

• Executional experience with content marketing or development

• Ability be proactive in problem identification and solution development

• US Affiliate marketing materials approval process experience (PCA, FCAP, QCLT - if internal)

• Strong communication skills and ability to simplify complexity

• Strong decision making skills and proven ability to influence others

• Experience working with agency and external partners

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.

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