At Greenbrier, we do the hard work that matters. The Greenbrier Companies (NYSE:GBX) is powering the movement of products around the world as a leading designer, manufacturer and supplier of freight rail and marine transportation equipment and services.

Greenbrier’s heritage of hard work and industrial innovation is celebrated at every level of our organization. We structure our business to support teams that deliver innovative solutions for our customers while positively impacting the world around us.

Greenbrier’s success begins with people. We believe in supporting our global workforce through our unwavering attention to Safety, Quality, Respect for People and Customer Satisfaction. These values are rooted in our IDEAL commitment, which promotes Inclusion, Diversity, Equity, Access, and Leadership, creating a culture where employees are engaged and feel good about coming to work every day. A diverse, qualified, and engaged talent base is the key to our success.

Summary

The Associate CRB Auditor utilizes continuous improvement experience and a deep understanding of the rail industry’s car repair billing rules to for auditing incoming invoices from the Association of American Railroads (AAR) for proper billing codes and appropriate charges in accordance with AAR rules and industry standards and practices. This position is responsible for proper handling of inbound and outbound car repair billing invoice rejections and exceptions for GMS, while driving continuous improvement efforts to streamline effective rejection and exception processes.

Duties And Responsibilities

To perform this job successfully an individual must be able to perform the following essential duties satisfactorily. Other duties may be assigned to address business needs and changing business practices.

• Reviews and audits incoming billing, and incoming exceptions to outgoing invoices, to ensure accuracy and compliance with industry rules, practices, and procedures
• Works with CRB Exceptions Coordinator to ensure proper distribution of letters and tracers. Responds to incoming exceptions within required internal and industry time limits, issuing counter billing authority where applicable
• Ensures that incoming rejections and exceptions are loaded into the GMS Enspire platform within required timeframes
• Manages rejection and exception correspondence verifying that they are in accordance with contractual and industry requirements and processed within mandated time limits
• Reprocesses incoming invoice rejection letters so that invoices are resubmitted timely
• Reviews outbound rejection and exception letters for accuracy prior to being issued, and reports and tracks responses to the letters
• Produces billing exception and rejection reports
• Reviews and approves appropriate billing credits based on inbound granted Counter Billing Acceptance
• Coordinates with internal stakeholders for updates and reporting
• Coordinates with Asset Managers on processing exceptions they have taken; makes determination and ensures timely processing and accuracy
• Provides support to other fleet maintenance team members, including members from other departments
• Develops procedures to improve CRB exception handling processes within GMS for further visibility and efficiency
• Attends internal meetings to support cross-functional projects and activities

Qualifications

The following generally describes requirements to successfully perform the assigned duties.

Minimum Qualifications

• College degree in accounting/ finance/business related program or relevant experience
• 10 years of railroad car repair billing experience
• Proficient knowledge and understanding of AAR Car Repair rules
• Ability to collaborate and communicate professionally, both verbally and in writing, at all levels of the organization
• Ability to analyze and find solutions to difficult or complex issues
• Ability to organize and prioritize multiple projects and information concurrently with accuracy
• Ability to define strategies and make decisions to achieve strategic goals and priorities
• Ability to improve process efficiencies

Preferred Qualifications

• 7 + years of railroad car repair or related experience

Work Environment And Physical Requirements

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The majority of time in this position will be in a climate controlled office environment. Occasionally required to be in a plant or shop environment, which will require the use of PPE equipment as environmental conditions dictate.

Physical Activities and Requirements

Frequency Key

Not Applicable: Activity is not applicable to this occupation

Occasionally: Occupation requires this activity up to 33% of the time (0- 2.5+ hours/day)

Frequently: Occupation requires this activity from 33% - 66% of the time (2.5- 5.5+ hours/day)

Constantly: Occupation requires this activity more than 66% of the time (5.5+ hours/day)

Working Postures

• Sit: Constantly
• Stand: Occasionally
• Walk: Occasionally
• Bend: Occasionally
• Kneel/Squat: Not Applicable
• Crawl: Not Applicable
• Climb: Not Applicable
• Reach Forward: Frequently
• Reach Upward: Occasionally
• Handling/Fingering: Constantly

Lift / Carry Requirements

• 5-10 lbs: Occasionally
• 10-25 lbs: Not Applicable
• 25-50 lbs: Not Applicable
• 50-75 lbs: Not Applicable
• 75+ lbs: Not Applicable

Push / Pull Requirements

• Up to 10 lbs: Occasionally
• 10-25 lbs: Not Applicable
• 25-50 lbs: Not Applicable
• 50-75 lbs: Not Applicable
• 75+ lbs: Not Applicable

EOE including Vet/Disability

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ID 2023-1868

Company Greenbrier Leasing Company LLC

Location Home Office, TX

Position Type Regular Full-Time

Category Administration

Remote Eligibility No