As a Delivery Consultant for the Upgrade Center, you are often the face of Cerner to clients. You communicate, collaborate and work to design and customize clients’ new or updated computer systems.

Much of your time will be spent communicating with and supporting clients. As you help maintain and upgrade their system you foster strong relationships, empowering them to see how technology can save lives, decrease errors, and reduce wasteful spending. Your end goal is to support clients through Cerner upgrades, system changes and enhancements and ongoing system maintenance, which can include system testing, troubleshooting, issue management, training, and go-lives.

Your work is usually accomplished by working remotely with clients. However, depending upon the team you are assigned, travel may warrant onsite time with your assigned clients, which may include up to 25% travel.

As a Delivery Consultant you will work directly with our clients and be required to access their domains, determine what functionality they are utilizing, create and execute test scripts, communicate results, and utilize troubleshooting steps to resolve issues.

Basic Qualifications :

• At least 4 years total combined higher education and related work experience

Preferred Qualifications:

• Bachelor’s degree

General Expectations:

• Willing to travel up to 25% of the time as needed
• Willing to work additional or irregular hours as needed and allowed by local regulations
• Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within the scope of the position
• Perform other responsibilities as assigned