Job description

Welcome to the exciting world of RIMOWA, the first German Maison of the LVMH Group.

We are looking for fun, energetic, and determined individuals to join our retail team!

RIMOWA is a global lifestyle brand with a mission to create the essential products for a lifetime of travel. For more than 120 years, we’ve dedicated ourselves to develop unique products where function coexists with luxury, heritage with innovation, and craftsmanship with design.

At RIMOWA we believe that “people make the difference”. WE, NOT I is a cornerstone of our collaborative working environment. We encourage ideas and creativity from all members of our team and strive for excellence in everything we do!

Assistant Store Manager - Bal Harbour, FL

The RIMOWA Assistant Manager helps to set the bar for the retail team members. Working in concert with store manager to increase the overall performance of the business. The ideal candidate should possess the willingness to lead others. Strives to provide outstanding service along with a warm and welcoming shopping experience. Acting as a brand ambassador within the local community to help foster a loyal clientele.

YOUR RESPONSIBILTIES:

Sales and Client Relations

• Lead the team in achieving personal and store sales goals
• Demonstrate sales leadership by playing an active role on the selling floor
• Provide feedback to Store Manager on product assortment, buying trends and customer requests
• Provide training for team in selling techniques and product knowledge
• Lead team by example, demonstrating the highest level of service for a luxury brand while cultivating new and existing clients
• Act as a brand ambassador of RIMOWA, play an active role in the community and seek outreach/networking opportunities

Team Management

• Coach the sales team on performance, provide professional development, and nurture corporate culture
• Motivate the sales team through the creation of a fun work environment
• Practice/implement RIMOWA clienteling practices to build each team members business and overall store performance

Stock and Inventory Management

• Communicate with manager to ensure inventory meets the needs of the business
• Manage all repair processes in coordination with RIMOWA policy and procedures while providing exceptional customer service
• Conduct inventory counts, manage RTV’s and overall stock movement
• Ensure accurate and efficient receipt and transfer of all goods

Operations

• Maintain operation of all POS functions to ensure accurate store reporting and accounting
• Assists in weekly and monthly sales/marketing reports using Excel and Cegid
• Manage any facilities issues as they arise while controlling operational costs

Visual Merchandising

• Merchandise the store and execute window displays in accordance with company directives for collections
• Maintain all display fixtures, lighting and marketing material

PROFILE:

• Completion of a High School diploma or equivalent
• Must possess at least 3 years’ experience in a retail environment
• Experience working in a luxury retail environment an asset
• Proven ability to drive sales from start-up, execute events and work in concert with marketing
• It is preferred that the incumbent come with a strong existing network in the industry and/or community
• Required to lift boxes up to 20lbs repeatedly
• Able to work evenings, weekends and holiday

Job Type: Full-time

Pay: $20.00 - $35.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Experience level:

• 3 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: In person

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