Job description

The Grumpy Monk is a local company founded in Myrtle Beach, South Carolina. With an employee-first structure the concept has grown to three locations and two sister brands within the market.

Company Highlights:

-Competitive market pay

-Team of 3 full time salaried FOH managers

-Reasonable 5 day 40-43 hour work weeks. (We don't believe in hiring staff and working them 60 hours per week)

-Closed on Christmas, Christmas Eve, and Thanksgiving to allow staff to spend time with friends and family

Blue Cross Blue Shield health insurance offered with 50% paid by employer.

We are looking for a Assistant Restaurant Manager to assist the fellow managers and lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

Restaurant manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity.

We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Responsibilities

• Coordinate daily Front of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manageror similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software
• Strong leadership, motivational and people skills

Job Type: Full-time

Job Type: Full-time

Pay: From $48,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Health insurance

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Application Question(s):

• Have you ever been convicted of a felony?

Experience:

• Restaurant Experience: 1 year (Preferred)

License/Certification:

• TIPS (Preferred)

Work Location: In person

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