Job description
Job Title: Front Desk Receptionist
Purpose: The front desk receptionist is the first point of contact for the office. The receptionist is to greet and engage with patients and provide a wide range of assistance to the medical staff as well.
Specific Duties and Responsibilities:
- Maintain front desk clean and organized. * Schedule and confirm patient appointments.
- Verifies patient information by interviewing patient, reviewing and/or recording demographics and insurance information.
- Provides excellent patient care and assists our providers as needed. * Assists in registration and check-out of patients.
- Perform other duties as assigned.
Knowledge, Skills and Abilities Required:
- Excellent customer service.
- To treat patients with compassion and protect their rights.
- Knowledge of OSHA requirements and medical terminology.
- Experience with EMR (eClinical Works a plus) and HEDIS
Qualification Requirements:
- High School Diploma or GED.
- 12 months to 2 years of related work experience is preferred.
- Must be bi-lingual (English and Spanish
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Coral Springs, FL 33071: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 3 years (Preferred)
- medical front desk receptionist: 3 years (Preferred)
- ASC: 2 years (Preferred)
- LOP/Accident cases: 2 years (Preferred)
Language:
- Spanish (Preferred)
License/Certification:
- BLS Certificate (Preferred)
Work Location: One location
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